Communications and Public Relations Manager | Credit Union Industry | Remote from
Eugene, Lane County, Oregon, 97403, USA
Listed on 2026-09-04
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Marketing / Advertising / PR
Marketing Communications, PR / Communications, Brand Ambassadors & Brand Management
Communications and Public Relations Manager | Credit Union Industry | Remote from OR
OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do—from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility and big-heartedness every day.
We are seeking an experienced and strategic Communications and Public Relations Manager to lead OCCU's communications function and help shape how we connect with employees, members, media partners, community organizations and other key stakeholders. This is a remote opportunity for candidates residing in Oregon. The salary range for this role is $107,477 - $134,347, depending on experience.
About the Role:
The Communications and Public Relations Manager serves as a trusted advisor to leaders across the organization and plays a key role in shaping OCCU's voice, reputation and communication strategy. This position leads a team of communications professionals while overseeing internal communications, member communications, public relations, media engagement, change communications and enterprise messaging initiatives.
The ideal candidate is a strategic communicator who can translate complex concepts into clear, impactful messaging, build strong relationships across the organization and help ensure every communication reflects OCCU's brand, values and commitment to member experience.
Key Responsibilities:
Lead, coach and develop communications team members while fostering a collaborative, high-performing culture.
Partner with leadership and cross-functional teams to develop and execute communication strategies that support organizational initiatives and business objectives.
Provide strategic guidance on messaging, communication planning, audience engagement and change management communications
Oversee internal communication channels, employee engagement communications, communication planning and content development.
Oversee member communications across channels, partnering with teams to translate business needs into clear, timely and member-focused messaging that supports trust, engagement and a consistent experience
Lead public relations efforts, including media relations, storytelling, reputation management and community visibility.
Support crisis communication planning and help ensure OCCU is prepared to communicate effectively during sensitive or high-impact situations.
Measure communication effectiveness and continuously improve communication processes, channels and outcomes.
Key Areas of Impact:
Communications Strategy & Organizational Messaging:
Partner with leaders across OCCU to develop and execute communication strategies that support organizational priorities, employee engagement, member education, change initiatives and business objectives. Ensure messaging is clear, consistent, timely, and aligned with OCCU's brand and culture.
Public Relations & Community Visibility:
Lead proactive public relations efforts that strengthen OCCU's presence in the communities we serve. Build relationships with media outlets, community partners and external stakeholders while identifying opportunities to share OCCU's impact, expertise and commitment to financial well-being.
Media Relations & Reputation Management:
Serve as a strategic advisor on media engagement, public messaging and reputation management. Support crisis communication planning, oversee external communications and help ensure OCCU's voice remains authentic, trusted and aligned with organizational values.
What We're Looking For:
Minimum of five years of progressively responsible experience in communications, public relations, media relations, internal communications or a related field.
Demonstrated success leading people, projects or cross-functional communication initiatives.
Exceptional writing, editing, storytelling, presentation and verbal communication skills.
Experience developing strategic communication plans, employee communications, media materials and stakeholder messaging.
Strong ability to manage multiple priorities,…
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