Online Auction and Digital Manager

Overview

Job Title: Online Auction and Digital Manager

Location: Northern Virginia (Hybrid Role)

Job Type: Part or Full-Time

Caring Transitions is the nation's largest and most trusted provider of relocation, downsizing, decluttering, and liquidation of household goods. Regardless of the situation—the loss of a loved one or the need to relocate someone—Caring Transitions of Northern Virginia offers a streamlined support system to help facilitate a less stressful transition, taking care of the details so you can take care of yourself or a loved one.

Our goal is to reduce the stress associated with these life-changing events.

Join our compassionate and mission-driven team as we help seniors and families transition into new homes and liquidate cherished items with care and respect. Every day, we make a difference in people’s lives by preserving memories, simplifying challenging transitions, and supporting those in need. If you’re organized, tech-savvy, and want to use your skills for a greater purpose, this role is for you.

We are seeking a highly motivated Online Auction and Digital Manager assistant to oversee our online auction operations, help with digital marketing efforts, administrative functions, and social media presence. This is a key role that supports the day-to-day functioning and long-term growth of our business. Substantial growth opportunity.

• Auction Management:
  Coordinate and manage all aspects of our online auction process, including item intake, cataloging, photography, and auction setup.
• Collaborate with team members to ensure accurate and appealing product descriptions and condition reports.
• Upload and manage auction listings on platforms like CTBIDS, E-BAY and Facebook.
• Monitor auction progress, manage closing procedures, and support post-auction activities such as invoicing, pick-up and shipping.
• Bonus for help developing new and current marketing initiatives.

• Digital and Web Management:
  Help maintain and update company websites with current inventory, auction dates, and promotions.
• Optimize listings and site content for SEO and user experience.
• Work with design and marketing tools to ensure high-quality digital presentations.
• Track website and auction performance using analytics tools and prepare reports.

• Administrative Support:
  Provide general administrative support to leadership teams when called upon, including scheduling, file organization, and data entry.
• Help maintain internal databases, customer contact lists, and client records.
• Assist with shipping logistics, vendor coordination, and client communications.
• Help answer phones, respond to emails, and support client inquiries in a timely and professional manner.

• Plan, create, and publish engaging content across platforms such as Instagram, Facebook, Google and Linked In.
• Promote upcoming auctions, estate sales, highlight featured items, and share client success stories.
• Engage with followers, respond to comments/messages, and grow our online community of interest.
• Monitor analytics to refine content strategy and maximize engagement.

• 2+ years of experience in online auctions, digital marketing, or administrative coordination (experience in art/antiques or resale industry is a plus).
• Proficient in other auction platforms, CMS, social media tools, and Microsoft Office Suite.
• Strong written and verbal communication skills.
• Experience with social media marketing and content creation.
• Exceptional organizational skills and ability to manage multiple projects simultaneously.
• Comfortable working both independently and in a team environment.
• Based in or able to commute to Northern Virginia (hybrid schedule available).

• Knowledge of art, antiques, vintage, or collectibles is desirable.
• Experience using CRM, inventory and/or project management systems desirable.
• Basic photo editing or photography experience.
• Understanding of SEO and web traffic metrics.

• Competitive salary and bonus based on experience
• Flexible hybrid schedule, either in-office or remote
• Supportive team environment
• Opportunity to make a meaningful impact on people’s lives
• Opportunity to rapidly advance through positions of increased responsibility.

Please submit your resume, a short cover letter, and any relevant portfolio or social media samples to be considered.

Send to:
Terry Kern
Caring Transitions of Northern Virginia