Social Media & Digital Engagement Associate
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-21
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Marketing / Advertising / PR
Social Media Marketing, Digital Marketing, PR / Communications
This is a remote position.
Who We Are:NCSY, a program of the Orthodox Union, connects with Jewish teens through innovative, cutting-edge social and recreational programs to develop a positive Jewish identity. NCSY inspires Jewish teens through informal Jewish education, retreats, and summer programs. NCSY empowers teens through leadership development and guidance to become passionately committed leaders of the Jewish community and instruments for positive change and renewal.
The Orthodox Union (OU) is one of the largest Orthodox Jewish organizations in the United States. Founded in 1898, the OU supports a network of synagogues, youth programs, Jewish and Religious Zionist advocacy programs, programs for people with disabilities, localized religious study programs, and international units. The OU maintains a kosher certification service, whose circled U symbol, , is found on the labels of many kosher commercial and consumer food products.
Position Summary:NCSY is seeking a creative, energetic, and highly organized Social Media & Digital Engagement Associate to help tell the story of our movement, further educate and deepen our connection with the tens of thousands of teens, families, alumni, donors, educators, and community partners who engage with our work.
The Social Media & Digital Engagement Associate will create, curate, and publish compelling, high-level content across our social media platforms, while helping build a strong, consistent, and engaging digital presence for both JSU and NCSY.
Responsibilities:Content Creation & Storytelling
- Gather photos, videos, stories, testimonials, and other content from JSU and NCSY programs across the organization.
- Create engaging social media content, including graphics, short-form video, reels, stories, captions, and posts.
- Identify powerful stories that demonstrate the impact of JSU and NCSY on Jewish teens and communities.
- Maintain an organized pipeline and calendar of upcoming content.
- Help ensure that content reflects the energy, diversity, scope, and impact of the JSU and NCSY movement.
- Execute the organization's existing social media and digital engagement strategy consistently and with excellence.
- Translate strategic priorities into an effective day-to-day content calendar and posting rhythm.
- Learn what is working through both analytics and ongoing interaction with our audiences.
- Identify opportunities to strengthen, refine, and expand the existing strategy.
- Bring forward thoughtful recommendations regarding content, platforms, campaigns, trends, and new opportunities for engagement.
- Manage regular posting across relevant JSU and NCSY social media channels.
- Monitor comments, direct messages, tags, mentions, and other interactions.
- Respond appropriately and promptly, helping followers experience JSU and NCSY as responsive, welcoming, and genuinely interested in connection.
- Identify opportunities to join relevant conversations and amplify important moments.
- Maintain a consistent organizational voice while tailoring content appropriately for different platforms and audiences.
- Help grow JSU and NCSY's social media audiences and overall digital reach.
- Develop content intentionally designed for our different audiences, including teens, parents and families, alumni, donors, educators, community partners, and the broader Jewish community.
- Help transform social media followers into a more deeply connected community.
- Explore opportunities to move digital engagement toward meaningful real-world connection with JSU, NCSY, and Jewish life.
- Build relationships with staff throughout the organization so that exciting programs, meaningful moments, and powerful…
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