Account Coordinator - German Speaking

EUR 34, full time, permanentemploymentcontract

Fully remote working from anywhere in Europe!

33dayspaidleaveand Benefits

Working with globallyrecognisableentertainment and media brands across German-speaking and international markets

An account support role with AI agents,skillsand smarter workflows at thecentreof how work gets done

High-end, fast computer and all the latest software and AI toolsyou'llneed

Note - it is essential you are either fluent/near-fluent in German

Storm is an AI-native agency. AI tools and agentic workflows are central to how our teams work, and we hire people who want to work that way from day one.

As an Account Coordinator, you will support Account Managers and client teams by turning client priorities, agreed direction and account context into clear action. You will help keep delegated work moving: tracking follow-ups, preparing updates, coordinating information, checking quality, supporting client communication, and making sure the people around you know what is happening and what needs to happen next.

This is a German-speaking role. Native or near-native spoken and written German is required, and you need to move confidently between English internal communication and German client or community-facing work. That means understanding nuance, tone,grammar and cultural context, not just translating words from one language to another.

We'renot talking about using AI as a search box or an autocomplete. The personwe'relooking for treats AI as a capable pair of hands. They delegate whole pieces of work, not just questions. They review what comes back with a sharp, critical eye. And they keep refining how they brief and direct it, so the quality compounds. If you read that and thought "that's just how I work now," this role is built for you.

You'lllearn the ground first: how our account teams work, what strong client support looks like, and the quality bar for clear client updates, well-structured account workflows, audience-ready Germancommunicationand reliable follow-through. Thenyou'llwork from Storm's stack of AI and creative tools, andplay a real part in improving how this role gets done.

Founded in 2008, Storm Ideas is an international team working with globallyrecognisedclients across entertainment, media,technology and online communities.

Our work sits at the intersection of media, technology, creativity, and operations. We build products, produce content at scale, design smarter ways for clients and internal teams to work, and keep looking for new ways to improve how the company operates.

We are a remote-first, fast-moving company with established clients, a growing team, and a strong appetite for better tools, better systems, and better ways of working. AI is central to how weoperate— every team, every role, this one included.

• Support Account Managers and client teams with delegated client tasks, account priorities,workflows and coordination needs, with AI tools and agentic workflows as your default way of working, not an afterthought.

• Turn client requests, Account Manager direction and account context into clear tasks, updates, handovers, nextstepsor questions for the right people.

• Keep delegated workorganisedand visible: actions, deadlines, decisions, approvals, blockers, status updates, trackerfieldsand follow-ups should be clear enough that others can trust what is happening.

• Communicate promptly and clearly with Account Managers,collaborators and clients where appropriate, especially when work is time-sensitive or when a delay, missing detail or unclear owner could affect the client experience.

• Move easily between English and German work: understand English internal context, produce natural German client or…