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Senior VoC & Customer Insights Lead; Remote​/Hybrid

Remote / Online - Candidates ideally in
Amelia, Clermont County, Ohio, 45102, USA
Listing for: Munich Re Group
Full Time, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Marketing / Advertising / PR
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 110000 - 155000 USD Yearly USD 110000.00 155000.00 YEAR
Job Description & How to Apply Below
Position: Senior VoC & Customer Insights Lead (Remote/Hybrid)
Location: Amelia

The Hartford Steam Boiler, a Munich Re subsidiary, seeks a Senior Customer Insights Specialist to design, implement, and continuously improve Voice of Customer (VoC) programs across the enterprise. Hybrid Hartford, CT office or remote with quarterly travel to Hartford, CT; translate customer experiences into actionable insights.

You will partner with stakeholders, manage surveys, digital touchpoints, and AI-enabled experiences, and synthesize data for leadership.

This role, Senior VoC & Customer Insights Lead (Remote/Hybrid) at Munich Re Group, could be your next opportunity.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Amelia, OH, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

The advertised compensation is 110..

Position Requirements
10+ Years work experience
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