Senior VoC Insights Lead; Hybrid/Remote
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-10-06
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Marketing / Advertising / PR
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Customer Service/HelpDesk
The Hartford Steam Boiler, a subsidiary of Munich Re, seeks a Senior Customer Insights Specialist to design, implement, and optimize Voice of Customer programs across the enterprise. You will translate insights into actions, work with business partners, and drive cross-functional initiatives that improve customer experiences.
Ideal candidates have extensive CX/VoC experience, mastery of Qualtrics, data handling skills, and a proven ability to lead projects from concept to execution in a hybrid
This opening is for the Senior VoC Insights Lead (Hybrid/Remote) role at Munich Re Group.
Learn more about the Senior VoC Insights Lead (Hybrid/Remote) role in the description above.
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