Brand & Marketing Operations Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

The Brand & Marketing Operations Manager plays a critical role in keeping Job Duck’s marketing engine running efficiently, strategically, and consistently across all brand initiatives.

This position leads ongoing marketing efforts that extend beyond individual campaigns, ensuring content, communications, website performance, SEO initiatives, and brand presence remain aligned with business objectives.

The ideal candidate is a highly organized marketing professional who enjoys balancing strategy, execution, analytics, and people leadership while managing multiple priorities. Success in this role requires a proactive mindset, the ability to optimize processes and performance through data-driven decisions, and a passion for developing team members while maintaining accountability and operational excellence. If you thrive in a collaborative environment where leadership, marketing expertise, and continuous improvement are highly valued, this opportunity is for you.

• Support marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations
• Partner with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross-functional marketing initiatives
• Ensure all testing initiatives include documented hypotheses, success metrics, results, and next-step recommendations
• Identify opportunities for growth, optimization, process improvements, and emerging marketing trends
• Serve as the direct manager for marketing specialists, including coaching, performance discussions, development planning, workload balancing, and team support
• Continuously improve marketing processes, workflows, systems, and documentation to increase efficiency and accountability
• Monitor team workload and proactively address bottlenecks, resource constraints, and missed deadlines
• Collaborate with marketing stakeholders to align ongoing marketing activities with active growth campaigns
• Develop and oversee A/B testing initiatives across emails, newsletters, landing pages, websites, and marketing funnels
• Prepare and communicate performance reports and recommendations to marketing leadership
• Monitor performance metrics across email marketing, website traffic, content initiatives, organic channels, and database engagement
• Ensure adherence to marketing tracking, reporting standards, and documentation requirements
• Evaluate and prioritize incoming marketing and creative requests based on urgency, impact, and available resources
• Monitor execution of content and marketing plans to ensure projects are completed accurately and on schedule
• Ensure brand consistency across all marketing channels, customer touchpoints, and content assets
• Oversee website content updates, maintenance, performance improvements, and optimization efforts
• Lead SEO and AEO strategy efforts across websites, blogs, landing pages, educational content, and other digital properties
• Oversee newsletters, nurture campaigns, evergreen email programs, segmentation efforts, and marketing automation initiatives
• Manage and maintain the ongoing marketing calendar and backlog while prioritizing initiatives based on business objectives and team capacity
• Maintain a centralized source of truth for marketing initiatives, deliverables, deadlines, ownership, priorities, and project status
• Lead and oversee ongoing marketing activities across the company’s primary brand and sub-brands

• 3- 5 years of experience in marketing, brand management, marketing operations, content marketing, digital marketing, or a related field
• Previous experience leading, managing, coaching, or developing team members preferred
• Strong knowledge of marketing operations, project management, and workflow optimization
• Experience managing marketing calendars, deliverables, timelines, and cross-functional initiatives
• Proficiency with email marketing platforms, CRM systems, marketing automation platforms, analytics tools, content management systems, and project management software
• Working knowledge of SEO, AEO, website…