Volunteer Engagement Specialist

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

We are seeking a Volunteer Engagement Specialist to support the American Red Cross of South Florida Region in Broward County. Can work in Ft. Lauderdale (preferred office), Miami or West Palm Beach, FL.

Hybrid position: 4 days in office / 1 day work from home.

WHAT YOU NEED TO KNOW:

The Volunteer Engagement Specialist will implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. The Volunteer Engagement Specialist may serve as liaison to internal partners and external organizations.

Provide support, development and/or leadership guidance to all volunteers.

Specific responsibilities: 30% of time devoted to volunteer recruitment.

WHERE YOUR CAREER IS A FORCE FOR GOOD
:

• Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure.

• Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs.

• Participate in the development and implementation of a comprehensive onboarding program for each volunteer position.

• Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented.

• Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions.

• Assist in identifying partnerships and screening and referring prospective volunteers.

• Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete.

WHAT YOU NEED TO SUCCEED:

• Education:
  
  Bachelor's degree required.

• Experience:
  
  Minimum of 3 years of related experience.

• Skills & Abilities:
  Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to…