Children, Teen & Family Program Manager

Job Location and Hours

Our organization is located at 1200 Old Henderson Road, Columbus, OH 43220. Normal work hours are 8:30 am to 5:30 pm, Monday through Friday, with work from home two days per week available.

At Cancer Support Community we provide emotional and social support, education, and resources to people impacted by cancer (including patients, survivors, family members, caregivers, and friends) to help them manage their cancer journey and achieve better health outcomes and improved quality of life. We offer more than 70 monthly evidence‑based programs, all at no cost.

We are proud to be an Entrepreneurial Operating System (EOS®) organization. EOS provides the structure, tools, and discipline that help our team stay aligned, accountable, and focused on delivering mission‑driven results. Through EOS, we work with clarity, transparency, and a shared vision to drive impact both internally and in the communities we serve.

Our work is guided by a deep commitment to diversity, equity, inclusion, and access (DEIA). We intentionally strive to create a culture—and provide programs—that are inclusive, welcoming, and representative of the diverse communities we serve across Central Ohio.

Our Vision is that everyone impacted by cancer receives the support they want and need throughout their experience.

Our Mission is to uplift and strengthen people impacted by cancer by providing support, fostering compassionate communities and breaking down barriers to care.

Our Core Values
:

• We are inspired to hold ourselves accountable with integrity based on trust.
• We are a collective community of empowered individuals.
• We believe people come first in everything we do. People we serve feel included and care for.
• We are committed to excellence.
• We are innovative leaders who are committed to a shared vision.

More information about our programs and services can be found cersupportohio.org.

TheCTF Program Manager plays a vital role in supporting children, teens, and families affected by cancer. This position blends clinical expertise with creative program development to lead impactful services that foster resilience, connection, and healing.

You’ll oversee programming across five pillars:

• Support
• Education
• Healthy Lifestyles
• Social Connections
• Resources & Referrals

• Design and implement innovative programming for children, teens, and families
• Evaluate and enhance offerings to meet evolving community needs
• Collaborate with outreach and marketing teams to increase visibility

• Facilitate welcome sessions and conduct clinical interviews
• Develop and follow up on personalized care plans
• Oversee youth volunteers

• Train, supervise, and schedule volunteers for youth activities
• Foster youth volunteer engagement and development

• Maintain accurate program statistics and referral data
• Generate reports to inform program improvements and stakeholder updates

• Participate in weekly EOS Level 10 meetings and staff gatherings
• Provide coverage for other program managers as needed

• Ohio Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) required; LISW or LPCC preferred
• Minimum 3 years of social work experience, ideally with chronic illness
• Strong communication, public speaking, and organizational skills
• Cultural humility and ability to build inclusive relationships
• Proficiency in Microsoft Office and data entry systems
• Reliable transportation and willingness to travel outside Franklin County