Director, Volunteer Engagement and Boards of Excellence

Position Summary The Alzheimer’s Association® is the leading voluntary health organization in Alzheimer’s care, support and research. To enhance and strengthen this position, as well as increase our reach, partnerships and mission impact, we are committed to activating individuals and communities to fulfill our mission across the country by providing community leadership through local Alzheimer’s Association Boards, raising funds for our mission, providing community programs and making connections.

These volunteers advance the mission and vision of the Alzheimer’s Association in communities nationwide, working in close collaboration with staff and fellow community leaders to implement the organization’s strategic plan priorities.

The Director of Volunteer Engagement & Boards of Excellence is responsible for consulting, guiding and coaching chapter leaders regarding the Association-wide strategic plan implementation and Board of Excellence initiative. The Director will implement a strategy to grow our community presence with leadership volunteers engaged in Board, revenue and program delivery work, develop tools and resources to improve volunteer recruitment, activation and have effective impact in the community make the Alzheimer’s Association the nonprofit volunteer experience of choice.

The position is responsible for scaling a consistent nationwide Board program that supports the organization’s strategic plan goals and increases community mission engagement. The person in the role will also implement the Volunteer Recruitment & Activation Task Force recommendations to strengthen the volunteer experience for leadership, event and program volunteers and staff, improve volunteer management systems, and deliver customized training on an array of topics.

They will also work with field leaders, volunteers, and other organizational leaders to individually coach for short and long‑term issues.

This position reports to the Vice President, Volunteer & Community Engagement and is home office/remote based.

• Direct the Community Engagement volunteer experience to ensure that volunteer‑led activities are carried out in accordance with the objectives of the Association's strategic plan goals.
• Expand the impact of Boards of Excellence by ensuring that Board initiatives are consistently applied nationwide and continue to grow the mission impact in each community.
• Ensure the Alzheimer’s Association volunteer experience equips leadership volunteers with the tools they need to forge mission partnerships, recruit other volunteers, increase awareness of the Association and drive fundraising efforts through dynamic onboarding, training and support resources.
• Collaborating with the Director of Community Training, develop Field Staff Leaders to empower, equip, mobilize and activate volunteers in each community.
• Establish & implement an Association‑wide volunteer recognition program.
• Engage and coach staff leadership on effective volunteer leadership.
• Build Association volunteer communication platform and regularly assess improvements to enhance volunteer mission engagement.
• Develop action plans, timelines, metrics and measures to assess implementation progress.
• Additional Field Operations responsibilities as assigned.

• Develop and implement volunteer management practices and coach field staff in implementation of best practices.
• Ability to create and implement consistent orientation experience.
• Create templates and tools that community staff and volunteer leaders can utilize throughout the volunteer lifecycle engagement.
• Coordinate with functional leaders on consistent volunteer engagement strategies to support strategic implementation plans.
• Work with field and home office staff leadership to develop volunteer needs and plans.
• Plan board member track for annual Community Leaders Summit.
• Coordinate nationwide volunteer communication strategies with Office of the CEO.
• Ensure opportunities for volunteers & Board members to be a part of Association opportunities and educational offerings.
• Implement a standard curriculum that Boards will work to achieve and be recognized for accomplishments.
• Assist…