Community Volunteer Engagement, Senior Specialist

Job Description

We are seeking a Community Volunteer Engagement Senior Specialist to support the American Red Cross in Connecticut and Rhode Island. Position can be based in Farmington, Milford, Southbury or Providence. Hybrid position: 3 days in office / other days work from home or in the field.

The Community Volunteer Engagement Senior Specialist mobilizes regional teams of volunteers to deliver impactful mission across Red Cross lines of service. This role will grow local community volunteer capacity and design new volunteer opportunities to meet mission, community, and evolving volunteer needs. This person will work as a player/coach directly engaging volunteers in their assigned jurisdictions and supporting volunteers and volunteer specialists across the region to meet mission needs in their areas.

• Engage volunteers for episodic/event-based opportunities
• Collaborate with volunteer leadership committees
• Coordinate Home Fire Campaign activities
• Oversee Restoring Family Links community outreach
• Coordinate veteran programs at regional Veteran Administration facilities

Manage the Community Volunteer Workforce Grow the community volunteer capacity, engage external partners and the community to meet local needs for community based programming including preparedness programs, restoring family links, veteran services and other regionally approved services

• Liaise with community programming leads (EDs and CVLs) to understand and meet workforce needs
• Community Services Volunteer management
• Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities

Opportunity Design Designing and share new and non-traditional volunteer opportunity types to mobilize the community

• Manage the VS workforce systems and processes to ensure recurrent and one-time community services are staffed fully
• Serve as a subject matter expert in the design of volunteer opportunities to best meet the needs of the community, organization and volunteer

Continuous Improvement Support the organizational learning and adoption of new and non-traditional volunteer opportunities with line of business

• Data and reporting on Community Services volunteer impact
• Program and process improvement

Volunteer and Employee Matrixed Management

• Directly lead teams of volunteers locally and regionally
• Support peers across the region who may lead local community volunteer teams

• Education: Bachelor's degree in human resources, organizational development, public administration, or related field.
• Experience: 5 years in workforce planning, strategy, or volunteer management; experience in nonprofit or mission-driven organizations preferred.
• Skills: Strong volunteer management and team development skills; ability to translate requests and ideas into actionable plans and processes; excellent communication and collaboration abilities; ability to work within matrix environments and manage ambiguity, proficiency in Microsoft Office and workforce analytics tools.

• Ability to travel as needed and respond during major disasters.
• Familiarity with volunteer engagement models and workforce development best practices.

The salary range for this position is (Connecticut): $64,900 - $68,390.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand;

walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).

The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

• Medical, Dental Vision…