Event Manager

Event Manager Engage! Cleveland

The Events Manager is an integral member of Engage! Cleveland's small, but mighty team. The role plans and executes all our events.

Location:

Hybrid, typically 2-3 days in the office, 3135 Euclid Avenue, Cleveland, OH and 2-3 work from home each week.

Events/Programs

• Manage the planning, execution, and evaluation of 10 signature events per year, which includes multi‑day events and a combination of in‑person and virtual programming.
• Event management support for multiple events and meetings including identifying dates, locating meeting space, securing speakers, ordering food/drink, coordinating event kits for virtual events and other associated needs.
• Use Teams to host virtual events for Engage! Cleveland, which includes scheduling on the platform, sending calendar invites and providing tech support
• Create event materials which include agenda, speaker ask lists, Power Points, remarks, reminder/thank you emails.
• Public speaking by providing speaking remarks, speaker introductions, etc. at events.
• Manage event calendar by assisting with the planning, promotion and execution of events and programs.
• Provide post‑event evaluation including final budget, recommendations, action items and satisfaction.
• Track in‑kind donations from events and programs via a spreadsheet and provide to our accountant.
• Provide sponsors with marketing benefits for their event sponsor ships including distributing ticket promo codes, coordinating speakers, logo placement, etc.
• Manage event related partnerships including venue trade, program partners, in‑kind donations, etc.
• Ensure timely communications and exceptional attendee experiences for in‑person and virtual programs.
• Coordinate invoicing for event tickets.

Leadership Council/Board/Committee Management

• Manage Programs Committee of Board of Directors by developing agendas/meeting materials, note‑taking, generating a list of meeting follow up tasks, contacting meeting participants, etc.
• Manage Governance Committee of Board of Directors by developing agendas/meeting materials, note‑taking, generating a list of meeting follow up tasks, contacting meeting participants, etc.
• Review ongoing feedback from the Leadership Council on programming, ensuring topics stay relevant and serve the community.
• Coordinate Leadership Council volunteers as needed.

Marketing

• Assist Marketing and Communications Manager by sharing content for marketing collateral, website, e‑blasts and social media.
• Assist with graphics for social media, website and event programs using Canva.
• Assist with coordination of paid social media campaigns.

General/Other

• Basic office administration such as answering the phone, filing, managing the info email account, etc.
• Become fully knowledgeable of Engage! Cleveland's mission, vision, strategy and programs.
• Develop and coordinate project work plans intended to accomplish goals and objectives for complex programs and projects, track project milestones and deliverables.
• Build and maintain productive relationships with the staff, Board, volunteers and other partners.
• Attend community meetings/events as a representative of Engage! Cleveland.

Qualifications/Skills

• Bachelor's or advanced degree, preferably in event management, nonprofit management, or related field.
• Must have 2‑5 years' experience.
• Knowledge of Microsoft Suite, social media platforms, Teams familiarity with event platforms, Neom CRM or similar CRM systems.
• Excellent written and verbal communication skills as well as strong listening skills with the ability to communicate effectively with a wide variety of constituents.
• Superior time management, interpersonal and organizational skills with the ability to effectively prioritize and complete multiple competing projects and tasks in a timely manner with great attention to detail while hitting deadlines and goals.
• Candidate must pass a background check and drug test.
• Position is required to work occasional nights and weekends as needed.