Community Engagement Professional

Become a part of our caring community. The Community Engagement Professional serves as a key connector between the organization and the communities it serves. This role is responsible for building strategic partnerships, supporting outreach initiatives, representing the organization in community settings, and utilizing data-driven strategies to improve member engagement and community impact. The position combines relationship management, public health knowledge, and accurate reporting to advance health outcomes and organizational priorities.

• Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes
• Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
• Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies
• Serve as liaison between internal teams and external partners to address community needs and improve access to services
• Support outreach strategies that increase brand awareness and member retention
• Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities
• Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
• Accurately document outreach activities, events, referrals, and partnership engagement in Quick Base or other tracking systems
• Maintain accurate data entry to ensure integrity of records and reporting
• Regular travel throughout assigned region for events, presentations, coalition meetings, and community outreach activities
• Maintain working knowledge of plan benefits and Medicaid landscape
• Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
• Reside in the same region where they are assigned to work

• Bachelor's Degree
• Experience in corporate social responsibility, community outreach, education, and/or nonprofits
• Experience in supporting Medicaid health plans and/or underserved populations.
• Familiarity with Florida geography and culture, particularly South Florida.
• Must reside in Miami-Dade County, FLORIDA

• Bachelor's degree in related field and 2 or more years of experience working in a community serving organization, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations.
• Proficient in administration and data management systems
• Knowledge of and ability to navigate community resources
• Strong knowledge of community-based and faith-based organization operating structures, social determinates of health and health equity
• Understanding of marketing, social media and public relations and its connection to a field-based role
• Event, project and/or program management experience.

Candidate is required to reside in Miami-Dade County.

Combination remote work at home and travel within the local region of Southern Florida.

• Monday through Friday 8:00 AM to 5:00 PM Eastern Time
• 50-75% local travel to onsite locations attending events and community meetings.
• This position must be willing to communicate through surrounding counties.
• Frequent evenings and weekends as needed to meet business needs.
• Occasional overnights.
• Leader will discuss schedule modifications as evenings, overnight and weekend needs apply.

$58,700 - $70,400 per year; eligible for a bonus incentive plan.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver…