Client Account Manager - Make Happen

What You'll Actually Be Doing

You'll be the main person helping nonprofits and political campaigns raise money, get grants, and make their big ideas happen. Think of yourself as part strategist and part problem-solver. You'll juggle multiple clients while helping them secure funding and run successful campaigns that actually matter.

Who We're Looking For

Someone who gets fired up about social justice, political change, or helping nonprofits thrive. You've got 2-5 years of experience (internships totally count!) and you're not afraid to dive into the messy, rewarding world of campaign work and fundraising.

Your Day-to-Day Will Look Like

Managing Clients Like a Pro

Keep 8-12 different projects running smoothly (yes, it's a lot, but you've got this)

Be the go-to person your clients can count on - think of yourself as their work bestie who actually gets stuff done

Build systems that don't suck and actually help everyone stay organized

Have real conversations with clients daily to make sure you're hitting their goals

Writing Grants That Actually Win Money

Research and write grant applications that foundations and government agencies want to fund

Turn boring program descriptions into compelling stories that make funders want to open their wallets

Keep track of deadlines (because missing them is literally throwing money away)

Work with program staff to collect the data and stories that make grants shine

Target:
Help bring in new funding per year

Fundraising Events & Donor Relationships

Plan fundraising events that people actually want to attend (and donate at)

Manage everything from small 50-person gatherings to big 500+ person galas

Help donors feel genuinely connected to the cause (not just like walking ATMs)

Track who gives what and make sure they feel appreciated

Goal:
Increase donor retention by 15% because keeping donors happy is way cheaper than finding new ones

Keeping Everyone Legal & Compliant

Handle all the boring-but-necessary paperwork that keeps nonprofits and campaigns out of trouble

Make sure reports get filed on time (because the CFB doesn't care about your other deadlines)

Keep detailed records that would make an auditor happy

Events & Field Work

Support everything from virtual webinars to in-person rallies

Help coordinate volunteers who are passionate but maybe need some guidance

Be the person who figures out how to make things work when plans inevitably change

Schedule & Lifestyle

Mostly normal hours, but expect some evening and weekend events (like 4-6 per month)

You'll need to travel occasionally around Manhattan + Outer Boroughs/NJ/Long Island for client meetings

Fast-paced environment where priorities can shift quickly (if you need everything perfectly planned out, this isn't for you)

Success Looks Like

Clients actually like working with you

You never miss compliance deadlines

You help bring in solid funding

Clients stick around because you're good at what you do

Education & Location

Bachelor's degree required (any field that taught you how to think and communicate)

Must live in the NY/NJ area - this isn't a fully remote gig

Hybrid setup: work from home most of the time, meet with clients when needed