Manager, Donor Communications

About

Repair the World mobilizes Jews and their communities to take action to pursue a just world. We believe that service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, Repair will catalyze one million acts of service toward repairing the world.

Repair is building a Jewish service movement. We mobilize young adults to serve in their communities, catalyze service through deep partnerships within Jewish communal organizations, and inspire people to take action through time-bound thematic national service campaigns. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference.

Repair the World is growing, and we need a strong writer and strategic implementer to help fuel our fundraising efforts. We are seeking a Manager, Donor Communications to lead our annual fundraising campaigns, tell the stories that connect donors to the Jewish service movement, and equip our frontline fundraisers with the research and materials they need to build relationships with stakeholders and supporters of the Jewish service movement.

This role is the development team's primary content creator, campaign manager, and researcher. The Manager will lead Repair's two major annual fundraising campaigns and drive grassroots donor engagement year-round. They will write and produce our national donor newsletter, create the stories and collateral that show supporters what their giving makes possible, conduct prospect research and draft briefing materials that prepare fundraisers for donor meetings.

The ideal candidate is a skilled writer who is just as comfortable drafting a blog post as they are building a segmented email campaign or putting together a concise donor briefing. They are organized enough to manage multiple campaign timelines, curious enough to dig into prospect research, and creative enough to find new ways to bring donors closer to our work.

As part of a national development team, the Manager will be supported by colleagues in major gifts, institutional giving, development operations, and regional fundraising. They will collaborate regularly with the broader seven-person development team, as well as the marketing and programs teams.

This full-time, exempt position reports to the Director of Institutional Giving. This is a remote position with preference for candidates located in or proximal to a Repair the World community (Atlanta, Bay Area, Boston, Chicago, Detroit, Los Angeles, Miami, New York, Orange County).

Fundraising Campaigns (30%)

• Lead project management and execution of Repair's two major annual fundraising campaigns, including strategy, content, channel mix, timeline, and cross-functional coordination
• Plan and execute grassroots fundraising efforts between major campaigns, including giving days, thematic moments, matching gift opportunities, and smaller engagement pushes
• Develop and test campaign strategies to grow Repair's base of grassroots and mid-level donors
• Track campaign performance metrics and recommend optimizations based on results

Donor Communications & Stewardship (25%)

• Own the annual donor communications calendar across all giving levels, with emphasis on grassroots and mid-level donors
• Write and produce Repair's national donor newsletter and regular community updates
• Develop and execute stewardship and solicitation communications across email, direct mail, and SMS, with segmented approaches for different donor cohorts (new, lapsed, recurring, upgrading)
• Support communications for the Solel Collective in partnership with the Major Gifts Director and frontline fundraisers, including stewardship touchpoints, event communications, and exclusive content
• Create and maintain donor communication toolkits for use by frontline fundraisers and regional staff
• Identify and recommend new channels, formats, or approaches to deepen donor engagement

Storytelling & Content Creation (20%)

• Write donor-facing content, including blog posts, stories from the field, impact snapshots, and other materials that can be promoted to donors and supporters
• Partner with the programs team to source and develop compelling participant, partner, and community stories
• Create collateral pieces (one-pagers, impact reports, case statements) that support fundraising across the organization
• Generate and maintain a pipeline of stories, data points, and visual assets that support cultivation and solicitation strategies
• Serve as a content resource and thought partner to development team members

Prospect Research & Donor Intelligence (15%)

• Conduct prospect research to support frontline fundraisers, including individual, foundation, and corporate prospects
• Prepare donor briefing documents and meeting preparation materials for cultivation and solicitation meetings as needed
• Maintain organized research files…