Volunteer Director

Full-time, Hourly – Lakeland, FL, USA

The Volunteer Director promotes the vision for easy and meaningful volunteering experiences, and ensures the program aligns with OMC’s mission, values, and strategic plan. Through program and systems development, the Volunteer Director utilizes their skills to enhance and grow volunteering options at all program sites and virtual options, supporting the organization’s work from anywhere. This position champions a culture of volunteer inclusion among all staff, encouraging volunteer involvement in every area of the organization.

This position requires an understanding of nonprofit organizational structure, volunteer utilization, and the development of scalable systems.

• Develop a comprehensive volunteer program to include virtual or remote volunteering opportunities, and a program that encompasses recruitment, appreciation, and retention of volunteers.
• Implement a system to easily process, onboard, train, and track volunteers and their service hours for both individuals and groups.
• Collaborate closely with staff in other OMC departments and programs for volunteer program development and effective volunteer utilization.
• Create, implement, and oversee KPIs and OKRs for the volunteer program.
• Maintain consistent and accurate records of all volunteer communication and activity in software programs or systems accessible to other staff and leadership.
• Identify new opportunities for volunteers to engage in the mission both physically and virtually.
• Promote deeper levels of commitment, encouraging volunteers to serve in new ways, to include other OMC programs or initiatives, and giving financially.
• Establish and nurture an organizational culture of volunteerism where volunteers are valued and utilized at every level of the organization.
• Perform all other duties assigned by the Executive Director of Operations

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• Experience in areas such as project management, development, strategic planning, and volunteerism.
• Knowledge or experience in orphan care ministry.

• Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
• Excellent organizational skills.
• Ability to build effective professional working relationships internally and externally.
• Effective communication skills, attention to detail, and ability to multi–task, stay organized.
• Presents him or herself outside the agency in a manner in keeping with the OMC’s core values and mission statement.
• Ability to maintain confidential information.
• Promote team culture and work as part of a team.
• Exhibit a positive attitude and have ability to handle difficult situations.
• Adept at problem-solving, decision-making abilities, and conflict resolution skills.
• Empathy and ability to work with people from disadvantaged, marginalized, or socially excluded backgrounds.
• Ability to follow directions and willingness to work in a team environment.
• Strong customer service, interpersonal skills and communication skills.
• Patience and positive attitude.

• It is the mission of One More Child to provide Christ-centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
• Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
• Possess a sense of commitment to ministry through vocation.
• Hold a sincere desire to seek God and His kingdom.
• Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
• Be a member of a New Testament, evangelical church in the local community and attend regularly.
• Engage in witness activities as a normal part of life.

These physical requirements are not exhaustive, and…