NYAIL- Neighbor Volunteer Coordinator

Good Neighbor Volunteer Coordinator

Organization: The New York Association on Independent Living (NYAIL) is a state-wide, non‑profit organization, working with Independent Living Centers across the State to eliminate physical, communications, attitudinal, and other barriers for people with disabilities.

NYAIL is seeking a Good Neighbor Volunteer Coordinator to support the implementation of the Good Neighbor Program, a component of the Open Doors Program. Open Doors is a statewide initiative that helps individuals transition from institutional settings to the community.

The Good Neighbor Program connects people with disabilities who need the support of a community member in order to leave the nursing home. Volunteers may act as a backup caregiver. The Volunteer Coordinator plays a key role in recruiting, training, supporting, and monitoring Good Neighbor volunteers across New York State.

This position works collaboratively with the Open Doors team, Independent Living Centers (ILCs), and other stakeholders to ensure the effective delivery of services and the integrity of the program.

The Good Neighbor Volunteer Coordinator reports to the Good Neighbor Program Director under the direction of the Open Doors Program Director.

Volunteer Recruitment and Engagement

• Coordinate recruitment of Good Neighbor volunteers in partnership with ILCs and community partners.
• Conduct outreach to identify and engage potential volunteers statewide.
• Help develop and provide presentations to community groups with potential volunteers.
• Screen prospective Good Neighbors and support onboarding activities.
• Maintain regular communication with volunteers to support retention and engagement.

Training and Technical Assistance

• Assist with development and delivery of Good Neighbor volunteer trainings.
• Provide ongoing technical assistance and guidance to volunteers.

Coordination and Monitoring

• Monitor services provided by Good Neighbors to ensure program compliance and quality.
• Maintain accurate program records and documentation in the database.

Collaboration and Communication

• Work collaboratively with the Good Neighbor Program Director and the Open Doors team to identify and support program participants.
• Respond to inquiries about the Good Neighbor Program.
• Participate in meetings as assigned.

• Bachelor’s degree or equivalent experience required.
• Strong commitment to the Independent Living philosophy and community integration for people with disabilities.
• Excellent interpersonal, organizational, and communication skills.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Strong computer skills and experience with databases or data tracking systems.
• Willingness and ability to travel regionally and statewide.
• Experience working with Independent Living Centers or disability service systems preferred.
• Experience with volunteer coordination or staff management preferred.
• Personal experience with disability is a plus.

NYAIL offers a competitive salary and benefits package including employer‑paid health insurance, a 401(k) retirement plan, life insurance and short‑term disability insurance. The salary estimate for this position is $55,000-$60,000. This is a grant funded position with continuation contingent on funding.

This is an Albany‑based position with remote work available. Regional and statewide travel is required. This is expected to be approximately 50% of the time.

It is the policy of the New York Association on Independent Living to afford Equal Employment Opportunity (“EEO”) to all employees and applicants without regard to race, color, religion, gender, age, national origin, disability, marital status, domestic violence victim status, sexual orientation, genetic predisposition or carrier status, veteran status or any other protected characteristic as established by federal and state law.

NYAIL promotes a drug‑free work environment and does not tolerate unlawful discrimination, harassment, or retaliation.