LHR; Lead Hazard Reduction Outreach Intake Specialist

JOB CLASS: 1739
SALARY RANGE: TBD
REPORTS TO: Lead Hazard Reduction Program Coordinator
FLSA STATUS: Exempt – Administrative
CLASSIFICATION: Personnel System – Requires satisfactory completion of a six-month probationary period.
PAY GRADE: 117

The purpose of this job is to support implementation of the county’s Lead Hazard Reduction Capacity Building Program through community outreach, client engagement, intake coordination, education, enrollment activities, and stakeholder collaboration. This position is responsible for increasing awareness of lead hazards and available resources, recruiting eligible households into the program, coordinating referrals and enrollment activities, supporting data collection and reporting efforts, and maintaining strong relationships with community partners and residents.

This position serves as a primary point of contact for residents and community stakeholders participating in the Lead Hazard Reduction Capacity Building Program and future Lead Hazard or Healthy Homes funding and other related programs. This position is grant‑funded.

Work Schedule:

Monday through Friday 8:00am to 5:00pm. Position eligible for hybrid remote work after completion of probationary period. May be required to work on religious holidays and evenings. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, be responsible for safety, readiness and operation of the vehicle and must abide by ACCGov safe driving policy.

May be required to attend evening or weekend meetings and trainings, community meetings and/or outreach events.

Preferred qualifications include experience working with vulnerable populations, bilingual communication skills, and familiarity with lead hazard reduction or healthy homes programs.

• Develop and implement outreach strategies designed to increase awareness of lead hazards, healthy homes practices, and available program resources.
• Coordinate educational sessions and participate in community meetings, workshops, health fairs, neighborhood events, and outreach activities.
• Develop, adapt, distribute, and maintain educational and outreach materials related to lead hazard prevention and mitigation resources.
• Conduct pre‑screening, intake interviews, and eligibility assessments for prospective program participants.
• Assist residents with completing applications, gathering documentation, and understanding program requirements.
• Review applications and supporting documentation to verify household eligibility requirements in accordance with HUD regulations and program policies.
• Coordinate income verification, occupancy verification, demographic data collection, and documentation tracking for participating households.
• Maintain intake and eligibility files to ensure completeness, accuracy, and compliance with federal, state, and local program requirements.
• Explain program eligibility requirements, enrollment procedures, required documentation, and participant responsibilities to applicants and residents.
• Track applicant pipeline activities including referrals, applications received, eligibility determinations, waitlists, enrollment status, and project completion benchmarks.
• Track referrals and collaborative activities with healthcare providers, schools, nonprofit agencies, housing organizations, and public health partners.
• Maintain accurate participant records, outreach data, case notes, and enrollment tracking systems.
• Coordinate scheduling and communication between residents and program staff.
• Provide customer service and ongoing communication to program participants throughout enrollment and project completion.
• Support temporary relocation coordination activities when necessary for rehabilitation or hazard reduction activities.
• Assist with organizing contractor training opportunities, workforce development activities, and community education initiatives.
• Track outreach performance measures and assist with preparation of reports, presentations, and grant documentation.
• Maintain inventory of outreach materials, educational resources, and program supplies.…