Outreach and Student Recruitment Coordinator - Special Partnerships

Outreach And Recruitment Coordinator – Special Partnerships

The Outreach and Recruitment Coordinator – Special Partnerships ensures Job Train's career tracks meet enrollment targets by identifying potential students, conducting outreach, and supporting registration. They establish partnerships, track recruitment initiatives, and engage in outreach across the Bay Area. Responsibilities include maintaining client records, generating reports, and participating in events. Strong research, communication, organization, and database skills are required. This position will primarily work onsite with some work from home flexibility.

• Conduct ongoing outreach to recruit clients for all Job Train programs and services, but with particular focus on assigned career training program(s). This will include but not be limited to:
• Tracking special recruitment initiatives involves monitoring and evaluating the effectiveness of various recruitment strategies and campaigns.
• Remain abreast of upcoming course start dates and plan and conduct outreach and recruitment efforts accordingly with select community partners.
• Build and maintain relationships with partner organizations, attending meetings as appropriate, provide case updates and reports to community partners. Identify new partners for recruitment.
• Canvas and distribute flyers in assigned geographic areas as needed
• Respond to inquiries from the public and community organizations with information and materials, as appropriate. Provide special presentations to community partners including staff and clients.
• Represent Job Train at outreach events, including occasional evening and weekend events. Attend community stakeholder meetings as Job Train Representative.
• Seek out and participate in opportunities to promote Job Train programs and services
• Guide clients through the assessment process (if applicable). Communicate with Community partner if difficulty occurs on assessment.
• Assist clients with completion of application (intake form) and submission of documents, as needed. Communicate with Community partner if any challenges arise.
• Guide clients through the assessment process (if applicable). Communicate with Community partner if difficulty occurs on assessment.
• If clients' assessment scores are not sufficient for them to enroll in the program of their choice, coordinate with assessment lead.
• Ensure that clients are smoothly and successfully transitioned to the appropriate Career Development Specialist after meeting all registration and assessment requirements. Provide updates on enrollments to Community Partner.
• Answer additional questions or help with any aspect of the registration process as needed, collaborating effectively with appropriate Job Train staff as required
• Maintain timely and accurate client and outreach records in Salesforce database, including notes on all contacts, ensuring all required steps are completed, all required information has been collected, and detailing specific services provided. Update joint community partner documentation as needed. Generate up to date regular / ad hoc reports to monitor and inform others on client progress and outreach activity
• Generate up to date regular / ad hoc reports to monitor and inform others on client progress and outreach activity
• Travel to relevant events / meetings in Bay Area to complete tasks as needed. Travel could be up to 30 miles each way.
• Assist with other administrative duties as needed, including providing breaks to the front-desk receptionist
• Partner with Job Train staff to provide input / feedback to document and proactively and continuously improve career development / Job Train processes.
• Assist with training of new outreach staff as needed.

Demonstrated experience working as an outreach coordinator (at least three years or relevant experience) and successfully meeting all responsibilities of role.

• Job Knowledge - Relevant and up-to-date intermediate administrative skills
• Client Orientation – able to identify and act upon the needs of diverse clients, partners, and staff with a service orientation, to ultimately maximize…