Donations Coordinator

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

World Relief seeks a Donations Coordinator! In this vibrant role, you’ll be at the heart of our mission at World Relief Texas, transforming generous donations into life‑changing resources for families starting anew. As the Donations Coordinator, you’ll lead our in‑kind donation program, overseeing the scheduling and tracking of donations to ensure seamless support for our refugee families. You’ll engage and inspire donors and volunteers, creating meaningful and memorable experiences that foster a community of generosity and compassion.

Your work will involve managing the intake, organization, and distribution of essential items, ensuring that each donation reaches those in need quickly and efficiently. You’ll maintain the excellence of our donation spaces, keeping it clean, orderly, and efficient. Additionally, you’ll play a crucial role in accurately reporting and logging donations in our database, providing critical support to our mission and enhancing our operational efficiency.

This is a Hybrid role: 3 days onsite and 2 work from home days.

• Field and respond to donation inquiries and monitor donations email
• Schedule and assist with donation pick‑ups and drop‑offs and coordinate with appropriate staff, interns, volunteers and/or contractors to complete if necessary
• Participate in meetings with Church & Community Engagement and client service departments to discuss & brainstorm opportunities to meet the needs of program participants
• Conduct inventory of the warehouse and track items needed
• Maintain a safe and clean work environment by keeping donations neat; sweep and dust. Organize donation spaces
• As donations are received and distributed, input them into Dynamics
• Create meaningful ways to engage first‑time and recurring donors to see continued giving
• Discover new opportunities to receive donated items to increase Gift‑in‑Kind (GIK)
• Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed
• Collaborate with various departments to fulfill grant requirements for GIK
• Continually evaluate systems with programs and train staff to utilize systems
• Engage in recurring collaborative & strategic planning meetings both at the local and national level
• As needed:
• Update donation request forms, donations website page, etc.
• Provide reports regarding donations to supervisor, or as instructed
• Support Church & Community Engagement department with volunteer and other engagement opportunities

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of the Nation document
• Valid driver’s license, access to reliable vehicle and ability to pass MVR standards
• Alignment with World Relief Texas (WRTX) core values
• Understand Church & Community Engagement mission of bringing GIK donors and volunteers into our work by creating meaningful experiences and sharing stories of impact when appropriate
• Cross‑cultural experience
• Some flexibility for occasional weekday evening or weekend responsibilities or work events
• Fluency in written and spoken English
• Up to 25% domestic travel only required

• Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
• Comfortability driving company vehicles, including box truck
• Relational skills, interact well with program participants, volunteers, donors and team members, creating a welcoming and interactive space for all…