Bilingual Community Outreach Specialist

Summary

At Gift of Hope, we're dedicated to saving and enhancing as many lives as possible through organ and tissue donation. Join our mission as a Bilingual Community Outreach Specialist! In this role, you will work collaboratively to establish, maintain, and create partnerships with key community stakeholders within the Gift of Hope donor service area, including educational, religious, civic, and social organizations, to increase organ and tissue donation registration and education.

Compensation range: $64,335-$72,337 annually.

• Medical, dental, vision, disability and life insurance options for full‑time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition reimbursement up to the IRS‑allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid parental leave
• Annual employer‑funded lifestyle spending accounts to support wellness needs
• Support and counseling for personal, work, financial, or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

• Advance Gift of Hope’s mission, vision and core values by providing compassionate service, contributing to outstanding teams, and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual; adhere to all policies and procedures in carrying out the responsibilities of this position.
• Bilingual fluency in both Spanish and English.
• Identify, develop, and maintain partnerships with selected community, educational, religious, hospital, civic and social service organizations to increase awareness of and support for organ and tissue donation.
• Develop and implement programs, projects and special events to increase overall public awareness and donation registration rates in the communities served; foster participation by Ambassadors for Hope volunteers and Gift of Hope staff.
• Complete a minimum of ten (10) community engagements per month.
• Develop one (1) signature event per year.
• In conjunction with the Volunteer Coordinator, lead a volunteer chapter within assigned target communities and coordinate their efforts to promote organ and tissue donation; encourage attendance and support of community‑based programs and Gift of Hope sponsored programs, and support marketing and communication opportunities.
• Work collaboratively with Donation Coordinators and Donation Liaisons to develop hospital community outreach programs for signature events and participate in donation committees.
• Contribute to monthly newsletters, social media platforms and the website, focusing content as it relates to area of expertise; assist in maintaining information on Gift of Hope websites.
• Use the Salesforce platform to enter all community outreach activities.
• Perform other duties as assigned.

• Bachelor’s degree in community relations, business, marketing, or a related field, or equivalent work experience.

• 3 years’ experience in community relations or not‑for‑profit public relations, preferably in a healthcare environment.
• Bilingual fluency in Spanish and English.
• Experience coordinating events and programs with community partners.
• Experience developing and executing community‑based programs and events.
• Ability to cultivate and maintain community‑based partnerships.
• Ability to work effectively with a wide variety of audiences.
• Ability to influence support for organ and tissue donation.
• Intermediate skills in Excel, Word and PowerPoint.

• Ability to lift and move a minimum of 30 pounds.
• Manual dexterity and visual acuity to input data.
• Ability to hear, speak, and convey information to a variety of audiences.

• Normal office environment.
• Remote office environment.
• Access to reliable transportation to travel to off‑site locations to perform job functions.
• Extensive time spent outside the office with community leaders and hospital staff to plan and implement community and hospital events within assigned territory.
• Work outside normal business hours including weekends,…