Director of Community Engagement & Education

Director of Community Engagement and Education Position SummaryPCOA believes older adults are most likely to thrive when support reaches them where they already live, gather, and build their lives. They are most likely to thrive when they have access to education and opportunities that help them to connect, support each other, and make healthy choices. And they are most likely to thrive when we build cross-functional partnerships to elevate our services beyond what any one organization can do.

The Director of Community Engagement and Education leads the agency’s work to make that real. This is a visionary, relationship-driven role responsible for extending PCOA’s presence into neighborhoods across Pima County, mobilizing volunteers and those who support them, and building the partnerships that connect older adults to one another and to the services they need. This role builds and strengthens educational offerings and embeds programs and support into cross-sector partnerships.

This is not a back-office management role. The Director is a determined motivator and community builder who turns PCOA’s mission into visible, local action. They lead a team and a growing network of partners and volunteers toward a shared goal: that no older adult in our community is isolated, overlooked, or out of reach.

The Director carries direct programmatic oversight and team management for a portfolio of community-facing programs, including Evidence-Based Health Promotion Programs, the Neighbors Care Alliance, Community Lunch Programs, volunteer services, and other educational and partnership roles.

Reports ToChief Program Officer Category Full -time, Exempt Compensation $81,000 – $95,000 annually, dependent upon relevant education, experience, and qualifications.

Schedule, Work Location & Travel Regular hours are 37.5 hours weekly, generally Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional work outside regular hours is expected but infrequent.

This position works from a combination of a home office and PCOA’s office at 600 S. Country Club Road, Tucson, AZ. Because this is a community-facing role, local travel to sites across Pima County is frequent. Statewide or national travel for meetings or conferences is possible but rare.

Vision and Leadership Set and carry forward a clear, compelling vision for PCOA’s community presence, grounded in the belief that older adults deserve connection, dignity, and access in their own neighborhoods.

Partner with the Chief Program Officer on strategic planning, goal setting, and resource decisions for this area, and represent the work to executive leadership, the Board, funders, and the broader community.

Community Engagement and Mobilization Build PCOA’s presence in the neighborhoods where older adults live and gather, with particular focus on communities that have historically had the least access to services.

Design and lead a community navigator model that places trusted, local points of connection closer to older adults across Pima County.

Education and Learning Strengthen community lunch program sites as hubs for connection, learning, and engagement, not only meals.

Lead the expansion of community-based classes, workshops, and gatherings that promote healthy aging, movement, falls prevention, and social connection.

Direct outreach strategy, including presentations, tabling, and targeted engagement in priority communities, and use what is learned in the field to sharpen the agency’s reach.

Volunteer Mobilization Inspire, grow, and sustain a network of community volunteers who extend PCOA’s reach through companionship, transportation, and program support.

Lead volunteer recruitment, engagement, and recognition as a core driver of community impact, not a support function.

Align volunteer engagement with service availability and organizational priorities in partnership with internal program leaders.

Partnerships and Collective Impact Develop and sustain strategic partnerships with community organizations, local governments, healthcare entities, faith communities, and other stakeholders to bring services closer to older adults and to advance shared goals.

Position PCOA as a connector…