Community Resource & Engagement Coordinator

Community Resource & Engagement Coordinator

United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas.

Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions.

The Community Resource & Engagement Coordinator is detail-oriented and passionate about making vital social service information accessible to various audiences in multiple formats. You'll have excellent writing, editing, networking, and communication skills and enjoy building relationships with community-based organizations, government, disaster response organizations and other non-profit agencies across our regions. As a self-starter with strong time management skills, you'll manage high-quality community resources across United Way's multi-region service area — including the 211 and ConnectCTX referral platforms — while building partnerships and recruiting community-based organizations to engage with United Way programs.

You'll also serve as the operational lead for disaster response coordination across all covered regions, working in support of the Community Resource & Engagement Sr. Manager, who retains strategic oversight of contract compliance and statewide relationships. While based remotely in the region, you'll remain a full member of the Community Resource & Engagement team in Austin, connected through regular check-ins, shared trainings, and team collaboration.

This is a remote position based within the Rio Grande Valley or Laredo area, with occasional in-region travel for outreach.

Mission focused and results driven. You're committed to breaking down barriers to economic prosperity in our community. You're focused on driving internal and external partners toward a common goal, and don't shy away from challenges as you work toward positive results.

Available and rooted in the community you serve. You live in, or are ready to relocate to, the Rio Grande Valley or Laredo area, and you're able to respond during scheduled disaster duty windows, including nights, weekends, and holidays when needed.

An excellent communicator. You have the ability to listen actively and effectively communicate orally and in writing complex information in a compelling manner to a variety of audiences. You can influence decision-makers at all levels, and you're confident speaking with a broad spectrum of stakeholders and partners. You maintain high ethical standards for confidentiality and respectful communication. You're comfortable and competent with a wide range of communication tools, including social media.

Detail-oriented and tactical. You can organize and maintain accurate data across multiple systems and timelines, keeping resource information and disaster response documentation reliable and accountable. You have the ability to learn quickly and thrive on identifying solutions in a dynamic environment where you can assess internal and external conditions that affect your project goals. You get energized by identifying and recommending improvements to program implementation and delivery.

Interpersonal savvy:
You relate comfortably with people across levels, functions, cultures, and geography and act diplomatically and tactfully. You build a rapport in an open, friendly, and accepting way and develop constructive relationships with people similar and different to yourself.

Collaborates:
You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for…