Seasonal Community Engagement Specialist, Amador County

Seasonal Community Engagement Specialist, Amador County

Community Engagement Specialist

Sign On Bonus: $1,000

This is a seasonal role ending December 2026.

#community health #healthequity #latinohealth #healthcare

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our shared experiences and brings care to our gente. Founded in 2021, we are backed by leading healthcare and social impact investors to bring our vision to life.

Our mission is to improve the lives of our communities by delivering culturally aligned care through home visits, neighborhood-based services, and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans to provide a modern experience that centers on culturally competent primary care, behavioral health, and social services.

We are committed to expanding our reach to serve more members. We are looking for passionate individuals who believe healthcare should be accessible, personalized, and rooted in the community.

Our care model meets members wherever they are, in their homes or communities. You will support teams that engage with Zócalo Health members in a respectful, empathetic manner and provide feedback to help us continually improve our services.

The Community Engagement Specialist connects with members to ensure they receive access to the care and services they need. This role focuses on outreach, scheduling intake appointments, assisting with form completion, attending community events and meetings, and keeping community partners engaged. The ideal candidate is bilingual in English and Spanish, detail-oriented, and passionate about making a difference.

• Conduct in-person outreach attempts for members identified by health plan eligibility lists.
• Complete Athena documentation for outreach attempts.
• Schedule intake appointments and assist with the completion of required forms.
• Attend outreach events and professionally represent Zócalo Health to community members and partners.
• Build and maintain relationships with community coalitions, CPI collaboratives, and other stakeholders to keep them engaged.
• Perform other responsibilities as requested by a manager; as a rapidly scaling startup, occasional additional tasks may be required to move the business forward.

• Convert leads to patients using internal documentation systems.
• Document all outreach attempts and outcomes in Athena and the appropriate trackers.
• Assist in sending patient mailers and making follow-up calls to leads generated from community events to enroll them in programming.

• Represent Zócalo Health at community coalition meetings and collaborative events.
• Ensure professional, consistent messaging and build trust with community stakeholders.

• Minimum of 1-3 years of experience in healthcare, community outreach, or a related field.
• Experience engaging with diverse communities and providing culturally sensitive communication.

• Strong interpersonal and communication skills to build trust with patients and community partners.
• Detail-oriented with excellent organizational skills.
• Comfortable with technology and proficient in using electronic health records (Athena experience preferred).

• Ability to work a flexible schedule, including evenings and weekends, to attend events.
• Access to reliable transportation for in-person outreach and events.
• Generous home office stipend
• Competitive compensation
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. Remote work is possible in the locations outlined in this description.

We value diversity and inclusion and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.