Volunteer and Youth Development Coordinator
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-30
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Non-Profit & Social Impact
Youth Development, Volunteer / Humanitarian, Non-Profit / Outreach, Youth Support Worker -
Social Work
Youth Development, Youth Support Worker
Volunteer and Youth Development Coordinator
Portland, OR, US
3 days ago Requisition
Salary Range: $24.00 To $29.17 Hourly
Lines for Life Job Description
Position Title :
Youth Line Volunteer and Youth Development Coordinator
Status: Full-time/ Non-exempt
Reports to :
Youth Line Deputy Director of Youth Development, Training, and Quality Assurance
Work Schedule: This position will typically work 12:00pm-8:00pm PST, five days per week. This is a hybrid role requiring four days in office and one remote work from home day.
Compensation: $24 – 29.17/hour. See breakdown below. Benefits include medical, dental, and vision insurance. Matching 401k, access to professional development funds, short- and long-term disability, licensure supervision at no cost to the employee, PSLF repayment, an employee assistance program, and a free Fitbit. Also, a $2/hr differential for employees who possess a Master's degree in a related field, a 2% differential for employees who live and work from Oregon, and a $1/hr.
differential for hours worked in the office when regularly working in the office 3 days per week.
About Youth Line: Youth Line is a free peer-to-peer help, support, and crisis line for youth ages 10-24. For over 20 years, the Youth Line has helped support the mental wellness of young people, prevent youth suicide, and change culture around mental wellbeing through peer-to-peer mental health support. Teen and young adult volunteers and interns receive extensive training to serve as peer Crisis Intervention Specialists for other youth and are supervised by educated clinicians with extensive crisis experience.
The peer experience is critical: youth best understand the experience of their peers because they are living the same experience, uniquely situating them to provide meaningful, impactful support for youth in crisis.
Volunteer and Youth Development Coordinator
Position Summary:
The Volunteer and Youth Development Coordinator recruits, trains, schedules, mentors, supports, and coaches youth and young adult volunteers and interns for Lines for Life’s peer-to-peer Youth Line. Goals of this role include maintaining information for and coordinating and scheduling of volunteers, while improving volunteer retention, recruiting volunteers from varied communities, and coaching youth and young adult volunteers.
Volunteer and Youth Development Coordinator Responsibilities:
Recruitment and Training
- Recruit youth and young adult volunteers and interns for the Youth Line through online and in-person methods to include underrepresented and underserved communities.
- Pursue opportunities to build capacity through community partnerships and internship o pportunities
- Collaborate with the Youth Development team across sites to screen applications
- Assist with coordinating the logistics of crisis intervention trainings for Youth Line volunteers across sites (orientation, interviews, training, shadows)
- Assist and support in Youth Line Peer Crisis Intervention Specialist Training across sites (to include training week attendance and leading shadow shifts as needed)
- Collaborate with the Outreach team to develop and update volunteer marketing materials (digital and paper)
Operations
- Collect and maintain current information for all volunteers (contact information, relevant forms, background checks, etc)
- Schedule volunteers (training, shadows, weekly shift coverage, monthly meetings, continuing education, etc)
- Communicate important information to volunteers in a timely manner
- Collect data relevant to Youth Line (volunteer recruitment and retention, demographic information, volunteer satisfaction, etc); identify and analyze trends, and assist with regular and ad-hoc reports for Youth Line
Collaboration and Development
- Systematically check in with volunteers, with a focus on youth mental health and wellness. Offer support and connect with external resources as necessary (parents, therapists, schools, etc)
- Attend Clinical Supervision meetings for insight and information sharing related to supporting volunteers, to include volunteer performance and concerns
- Collaborate with Youth Development team to create and implement a Youth Line volunteer recognition…
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