Mid-Level Giving Associate Director
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-01
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Non-Profit & Social Impact
Great benefits. Competitive pay. We know these are some of the things people look for in a job.
If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.
When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:
- A flexible hybrid work schedule (three days in the office, two days’ work from home)
- Full medical, dental, and vision coverage for both teammates AND family members
- Competitive pay and performance incentives
- A fun, mission-focused, and collaborative team environment
A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) Mid-Level Giving Associate Director reports to the Vice President of Individual Giving and provides strategic leadership and operational oversight of WWP’s mid-level giving program. This role manages a portfolio of donors contributing $5,000 to $24,999 annually and drives philanthropic revenue, donor engagement, and retention. The position oversees the mid-level donor pipeline, including qualification, segmentation, moves management, and engagement strategies, and collaborates with vendors, frontline fundraisers, Marketing & Communications, and senior leadership to deliver a coordinated, donor-centered fundraising experience.
DUTIES& RESPONSIBILITIES
- Establish donor qualification criteria and lead moves-management strategies for individual donors within the mid-level giving portfolio ($5,000-$24,999 annually).
- Oversee donor segmentation, engagement tracking, and progression strategies that move donors through the giving pipeline.
- Develop and implement strategies to expand the mid-level giving program, including the integration of frontline fundraising opportunities.
- Provide leadership, guidance, professional development, and support to ensure the mid-level giving team is highly effective and impactful.
- Manage third-party vendor relationships, monitor outcomes, and evaluate return on investment to ensure program effectiveness.
- Manage a portfolio of mid-level donors through personalized outreach, stewardship, and engagement strategies that strengthen relationships, increase retention and philanthropic support, encourage upgrades, and build long-term donor loyalty.
- Utilize Salesforce to track donor interactions, manage moves, and analyze giving trends.
- Partner closely with Major Gifts, Direct Response, and Donor Stewardship teams to ensure a seamless donor experience.
- Identify donors ready for cultivation toward Major Giving and facilitate thoughtful portfolio transitions.
- Ensure compliance with organizational policies and procedures, pledge and gift agreements, and donor intent standards.
- Communicate program performance, donor insights, key findings, and trends to leadership and relevant stakeholders.
- Facilitate donor visits and support special events that strengthen mid-level donor engagement.
- Effectively articulate WWP's history, mission, vision, and programs to donors, prospects, and potential funding sources, both verbally and in writing.
- Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
- Other related duties as assigned.
- Strong business acumen with the ability to analyze donor, fundraising, and program performance data to support strategic decision-making.
- Strong interpersonal and relationship-building skills with demonstrated ability to develop and maintain productive relationships with donors, teammates, vendors, and stakeholders.
- Knowledge of donor lifecycle management, moves management, donor segmentation, retention strategies, and mid-level fundraising best…
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