Chapter Services Coordinator - Montana​/Idaho & Utah​/Colorado

MAJOR FUNCTIONS:

The Chapter Services Coordinator is a full-time, remote position serving the NASW chapters of Colorado, Utah, Montana, and Idaho, reporting jointly to two Executive Directors. This role supports the day-to-day operations of all four chapters, with primary responsibilities spanning member communications, continuing education programming, event planning and management, and member engagement. The Coordinator also provides administrative and financial support to help sustain chapter operations across multiple states, and contributes to advocacy efforts at the state level.

This position requires a highly organized, collaborative professional who is comfortable working across multiple organizational contexts simultaneously.

• Collaborate with existing chapter staff and volunteers to generate and disseminate organizational communications including monthly member newsletter, social media, and website information to NASW members and Social Work community
• Facilitates all continuing education offerings and recruit and coordinate speakers for continuing education events and conferences
• Develop and manage all program and event promotional materials, marketing, registration, evaluation, CEUs, contracting, invoicing and financial recordkeeping, and events
• Plan and manage implementation of virtual and in-person events, including but not limited to: workshops;
  Annual Conference; and statewide networking.
• Coordinates the logistics of the annual chapter elections and awards processes with an emphasis on updating webpages, creating social media, and recruiting volunteer leadership
• Assists with the planning of the Social Work Advocacy Day (SWAD)/Lobby Day and helps coordinate with lobbyists
• Provides administrative support for the annual chapter conferences
• Develop and coordinate innovative member engagement strategies that improve member retention. This includes overseeing outreach to lapsing members, coordinating welcome calls/messages to new members and periodic member check-ins.
• Collaborate with the Executive Director on management of financial reporting.
• Prepare and submit payables and receivables documentation for payment and reconciliation.
• Manage and order office supplies as needed, including orders for print jobs for conferences, workshops, and events.

• Strong attention to detail and critical thinking skills
• Excellent written and verbal communication abilities
• Effective time management and prioritization skills
• Skilled in planning, organizing, and overseeing diverse projects
• Proven ability to build trust and maintain collaborative relationships across teams
• Self-driven & comfortable working independently in a fast-paced, hybrid or remote environment

• Bachelor’s degree required (social work or related field preferred)
• Proficient in Microsoft Office Suite, Canva, Google Suite, Constant Contact, Slack, Zoom, and other programs, and ability to learn new software

Minimum of two (2) years’ administrative experience preferred

• Results driven:
  This individual sees the big picture, assists with the development and monitoring of key performance metrics to produce the desired results.
• Strong business acumen:
  This individual sees opportunities and emerging trends, and is knowledgeable about the operations, unique needs, and goals specific to member-driven, not-for-profit organizations.
• Firm and fair leadership:
  This individual will work with a wide range of staff, colleagues, and members, requiring a firm, fair, and flexible style that both complements the efforts and supports the needs of others.
• Partnership:
  This individual is able to build trust internally and externally and must be viewed as highly professional, discreet, and accountable.
• Organizational agility:
  This individual has a thoughtful, respectful communication style that fosters an open environment, enabling thought-provoking discussions and collaborative decision making.
• Perceptive:
  This individual is creative and intuitively recognizes opportunities and takes appropriate action.