Assistant Manager, Remote Care Programs

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as an Assistant Manager of Remote Care Programs at our main medical campus. In this role you will partner with the rest of the clinical team to provide patients with the highest quality of care. Our Hospital at Home Program delivers the highest quality of care in the patient's home.

The Assistant Manager of Remote Care Programs will be responsible and accountable for over‑seeing the operations and patient flow of all Hospital at Home units on her/his respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient‑centered care in a financially responsible manner.

• Collaborates with the Hospital at Home leadership team in supporting changes, new and existing programs with staff input and feedback.
• Assist in development of goals that are consistent with department goals and Hospitals’ mission.
• Assists & collaborates in utilizing appropriate resources and departments to facilitate operations.
• Active participation in committee work and task force assignments on as needed bases.
• Identifies issues, presents strategies and acts as a change agent to resolve patient care issues.
• Participates in the CQI processes. Assists in identifying issues to be examined, collect and analyze data, and report to QI committee and staff.
• Collaborates with the Manager on effecting change in‑patient care delivery and operations based on research, quality and improvement findings.
• Promote and encourage QI and research activities appropriate to specialty area.
• Participates in recruitment and selection of unit and H@H staff.
• Demonstrates 24‑hour accountability for maintaining appropriate staffing levels and schedules staff in accordance with patient care needs.
• Evaluates staff performance on a formal and informal basis and may conduct performance appraisals on all staff involved in the H@H program.
• Participates in Performance Appraisal process for staff on unit and recognizes staff for performance.
• Participates in the corrective action process in a consistent and accountable manner.
• Complies with standards and regulations of various licensing, regulatory and accrediting agencies. Demonstrates awareness of and compliance with hospital policies and procedures. Participates in development and review of policies and procedures. Serves on appropriate care center and organizational committees.
• Assists & collaborates with the Manager of Remote Care Programs to support changes, new and existing programs with staff input and feedback.
• Provides analysis of existing programs and services and makes recommendations to management for alternative methods to enhance cost efficiencies, productivity, and improved process performance.
• Determines own professional needs through ongoing self‑assessment and evaluation of role performance and assumes responsibility for meeting those needs. Participates in educational offerings.
• Attends relevant workshops, conferences and seminars locally and nationally. Disseminates professional contributions in lectures, seminars, and publications. Belongs to appropriate professional and/or specialty organizations.
• Participates within professional organizations to improve patient care.

• Graduate of an approved school of nursing. Bachelor’s degree in nursing. Master’s degree preferred.
• Minimum of two years nursing experience. Minimum of one year clinical experience in the area they are applying. Charge Nurse experience with demonstrated leadership skills required.
• An active Registered Nurse license through the State of Illinois. Specialty certifications preferred.
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments.

• Job Type/FTE:
  Full-Time
• Shift: Day - 10:30am-6:00pm
• Work Location:
  
  Hyde Park
• Unit/Department:
  Hospital at Home
• CBA Code:
  Non-Union

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