RN Telephone Triage; Work from Home

Position: RN Telephone Triage (Work from Home)
Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +)
Hiring for evenings and weekends (
* weekends and holidays are required) Incentives for Bilingual Spanish Telephone Triage RNs!

Are you looking for an exciting way to utilize your nursing skills and expertise to deliver quality nursing care in a remote setting? Access Nurse, where technology meets compassionate care, is looking for professional nurses & offering flexibility, balance and a modern work environment.
Access Nurse-Team Health is the premier medical call center, delivering 24/7 telephone nurse triage, answering services and health information services to hospitals, physician offices, and insurance plans across the country. We serve more than 20,000 clinicians and practices along with healthcare systems, health plans, and federally qualified health centers across the country. From day one, you'll work from home using advanced evidence-based clinical decision tools to help patients get the right level of care at the right time.

Why Nurses Love This Role
:

• 100% remote- work from home
• No bedside lifting or hospital burn out
• The variety of scheduling options
• Competitive Pay + excellent benefits
• Supportive, collaborative team culture
• Paid training & equipment is provided
• Opportunities for bilingual pay incentive

As a Telephone Triage RN, you'll use clinical expertise and technology to guide patients across the lifespan & determine the best way to address their medical issues and concerns over the phone:

You will:

• Assess symptoms using physician-developed clinical algorithms
• Deliver & document health education to assist patients in managing their symptoms when indicated
• Assist in getting patients to the appropriate level of care (e.g. home care, an office visit, emergency room)
• Consult with physicians as needed

Job Requirements:

Qualifications / Experience

• Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
• 2+ years of RN experience
• Proficiency using computers and type a minimum of 25 wpm
• Excellent listening and comprehension skills to determine key information by patient

Remote Workstation / HIPAA Requirements

• Must have a high-speed internet connection
• Workstation must be in a room where door can be locked
• Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
• Ability to handle confidential information; HIPAA compliance is mandatory

Remote Training Schedule
Format: Virtual (Zoom)
Duration: 4 weeks
Attendance: 100% attendance required

• Week 1: April 6-10 (Mon-Fri), 9:00 AM - 5:00 PM EST
• Week 2: April 13-17 (Mon-Fri), 9:00 AM - 5:00 PM EST
• Week 3: April 20-24 (Mon-Fri), 2:00 PM - 10:00 PM EST
• Week 4: Shift days and times will be scheduled with your preceptor and the Education Manager