RN, Case Manager; NV, Carson

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

• High School Diploma
• Current valid State Driver’s license
• Registered Nurse (RN-BC)
• Outstanding English language skills: speaking, writing, grammar, professional communication
• Proficient working with PCs and Windows and MS Office Suite (ability to type/key at a moderate speed) and willingness to learn new technologies
• Excellent prioritization, problem solving, organization and time management
• Strong character:
  Dependability, Honesty, Determination and Compassion
• Ability and willingness to obtain CCM certification after the first year of employment
• Ability and willingness to establish home office with a strong internet connection
• Understanding and appreciation of excellent customer service and a desire to serve
• All credentials and licensure must be valid and maintained

• Bachelor’s Degree or Higher Education
• Related
  
  Certifications:
  
  CCM, CDMS, ACM, LCSW and/or CRC
• Background in Nursing, Social Work, Counseling, Occupational Health, Psychology, and/or Chiropractic.

ISYS is an organization of people with big minds, big hearts, lots of spirit and good character whose mission is to work creatively and intensively to provide case management solutions and have a positive impact on those we serve. Providing forward focused care coordination and customer service in the workers compensation community since 1998, ISYS has an established brand reputation of delivering on our promise to provide consistent high quality catastrophic, rush, and onsite field medical case management services.

Our company culture is based on living our values, which include:
A. Always do the right thing
B. Deliver excellence in everything we do
C. Encourage a Hug Your Customer philosophy
D. Communicate respectfully and proactively
E. Build relationships upon trust
F. Give generously
G. Pursue growth and learning
H. Be honest, authentic, grateful, and humble
I. Promote individual and economic liberty
J. Embrace the family spirit
Annual employee surveys, team building, and other activities help us hold ourselves accountable to these values.

Provide field-based case management services (within the worker's compensation industry) by utilizing professional judgment and discretion, applying professional processes, and adhering to CMSA, ISYS, and customer guidelines. Facilitate appropriate qualitative and timely medical care for injured workers by implementing prudent case management strategies, demonstrating proactive communication and coordination to enable optimal recovery outcomes, including return to work determination, file progression towards Permanent and Stationary designation, and cost containment for the customer.

Facilitate timely claim resolution through proactive and professional communications, conducting case-specific research and information analysis and providing appropriate advice, direction, and action plans to implement treatment and optimize realistic outcomes.

• Frequent travel (Driving) throughout designated geographical service areas to in‑person appointments/visits. Potential overnight or air travel for special occasions or special geographies, or for coverage purposes.
• Management of cases as assigned by ISYS, including 'rush'/'same day' referrals from ISYS' customers and attendance at medical appointments scheduled during the hours of the facilities providing treatment.
• Autonomous management of assigned caseload, including coordination of weekly and daily work activities and schedule, ensuring optimal time management and professional prioritization of all activities.
• Conducting onsite Case Management services following the CMSA guidelines and ISYS protocols and procedures.
• Enthusiastically and professionally coordinate, facilitate, conduct, and complete in‑person attendance at physician appointments, hospital visits, case conferences, home visits, and ancillary providers to…