Chronic Care Manager; Remote - Compact States

Chronic Care Manager

Location:

Remote

Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life‑changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check‑ins, follow‑up, and support.

The Nurse Chronic Care Coordinator will perform telephonic encounters with patients on behalf of our partners each month and develop detailed care plans within our care‑plan templates in the electronic health record. This begins as an Independent 1099 Contractor position but offers the potential to reach full‑time W2 employment (with employee benefits).

• Conduct patient encounters and support the plan of care and orders of the practice.
• Provide prevention and intervention for multiple disease conditions through motivational coaching.
• Develop positive interactions with patients on behalf of our practices.
• Improve revenue by creating billable CCM episodes and increasing visits for management of chronic conditions.
• Develop detailed care plans for both doctors and patients, focused on prevention and intervention.
• Understand health‑care goals associated with chronic disease management provided by the practice.
• Attend regularly scheduled meetings (e.g., bi‑monthly staff meetings, monthly one‑on‑ones).
• Maintain a patient panel of at least 100 patients per calendar month and complete encounters with 90% of assigned patients.

Productivity‑based pay structure: $10.00 per completed patient encounter up to 99 encounters/month, $10.25 per encounter from 100–149 encounters/month, $12.00 per encounter from 150–199 encounters/month, $14.00 per encounter from 200–249 encounters/month, and $16.00 per encounter for >250 encounters/month.
Payment tier increases require 3 months consistency to achieve. A patient encounter takes a minimum of 20 minutes (time is cumulative).

• Graduate from an accredited School of Nursing (LPN, LVN, RN, BSN, etc.).
• Current COMPACT license to practice as an RN/LVN/LPN held in current state of residence with no disciplinary actions noted.
• Minimum of two (2) years of clinical experience in Med/Surg, Case Management, and/or home health care.
• Hands‑on experience with Electronic Medical Records and understanding of Windows desktop and applications (Microsoft Office 365, Teams, Excel, etc.), while maintaining a HIPAA‑compliant home environment for Chronic Care Management duties.
• Strong initiative, judgment, organization, time‑management, problem‑solving, and decision‑making skills.
• Proficient with computer programs.
• High‑speed Internet and a desktop or laptop computer (Windows or Mac);
  NO Chromebooks
  .
• Excellent verbal, written, and listening skills.

• Quick recognition of condition‑related warning signs.
• Organized and thorough documentation skills.
• Self‑directed with the ability to prioritize responsibilities.
• Clear diction and exemplary phone etiquette.
• Committed to excellence in patient care and customer service.

• Contract position with opportunity to become a full‑time position, including benefit options (Medical, Dental, Vision, 401(k), Life).
• Streamlined technology for Chronic Care operations.
• Autonomous and flexible work environment.
• Opportunities to learn and grow.
• Community involvement and social responsibility.