RN First - Remote in WA State

Optum WA (formerly The Everett Clinic) is seeking an RN – Call Us First to join our team in Everett, WA. Optum is a clinician‑led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you will be an integral part of our vision to make healthcare better for everyone. At Optum, you will have the clinical resources, data, and support of a global organization behind you so you can help your patients live healthier lives. You will work alongside talented peers in a collaborative environment guided by diversity and inclusion while driving toward the Quadruple Aim.

We believe you deserve an exceptional career and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone.

Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Position is under general supervision. The Staff RN/Consulting Nurse is responsible for providing telephone triage assessment to Primary Care patients using state of the art telecommunications, information technology, and approved protocols, ensuring efficient use of medical and nursing facilities and equipment and providing excellent customer service.

Schedule:

Wed, Thurs, Fri and every other Sat and Sun 7am–6pm PST (40 hours). If you are able to work in PST, you will have the flexibility to work remotely
* as you take on some tough challenges.

• Utilizes clinical expertise and approved protocols to provide health advice to consumers with clinical questions and makes referrals for health services as appropriate via telephone.
• Documents calls in the applicable system in a timely manner and exhibits a willingness to master new work routines and methods.
• Documents all inquiries according to department standards for legal/statistical purposes.
• Excellent written and verbal communication skills.
• Problems solves issues independently as well as works with teams collaboratively when situations require assessment, decision‑making within the framework of established protocols, excellent listening and communication skills, knowledge of computers, critical thinking skills and the nursing process.
• Speaks with a pleasant, professional phone voice and provides superior customer service to internal and external customers.
• Ensures performance standards met and accepts constructive feedback.

All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy.

• WA State RN license.
• 3+ years of experience in a clinical setting (Med/Surg, critical care, ER, etc.), disease management, home health, discharge planning, utilization review, patient education, and telephonic nursing.

• Bachelor of Science in Nursing.
• American Academy of Ambulatory Care Nursing (AAACN).
• 1+ years of Call Center Nursing experience.
• Case Management experience.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits subject to eligibility requirements). The salary for this role will range from $60,200 to $107,400 annually based on full‑time employment.

We comply with all minimum wage laws as applicable.

Optum Care is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Optum Care is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.