Admission's Director

Responsible for overall supervision and operation of the Admissions department, census development and community relations programs in accordance with laws, regulations and facility guidelines.

PAY: Based on experience

JOB TYPE: Full-Time

Not a remote position

The Manor at Blue Water Bay provides the highest quality of care to enhance quality of life. Individual needs of the patient are extremely important and vital to the overall care provided. Our highly specialized team of professionals work together to ensure individuals achieves their optimum level of independence, therefore improving their quality of life. We provide professional, compassionate and personal 24-hour skilled care and rehabilitation services in a friendly, comfortable and home like environment.

• Education and Certification: Bachelor’s Degree in Marketing, Business or other related field.
• Skills & Requirements:
  • Ability to read, write and speak English.
  • Strong communication and presentation skills in both group and individual situations.
  • Patient, friendly, courteous and respectful to residents in any situation, including difficult ones.
  • Ability to make independent decisions when necessary.
  • Ability to follow marketing department guidelines as outlined by the facility and other regulations governing marketing in a long‑term care facility.
  • Ability to move frequently throughout the workday.
  • Licensed to drive within the current state and have a clean driving record.
  • Physical ability to lift and carry up to 20 lbs and push/pull up to 20 lbs.
• Experience: Minimum of one to two years experience in health care, long‑term care or other marketing industry is preferred.

Primarily works in an office setting as well as throughout the facility; bends, lifts, sits, stands and moves frequently throughout the shift; exposed to both inside and outside weather conditions and temperatures; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts with possible weekends, holidays and other hours based on resident needs; primary responsibility is service to the residents but also deals with visitors, government personnel, etc.;

participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.

Professionalism: Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism; presents a friendly and professional attitude.

Resident Rights: Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.

Organizational and Communication

Skills:

Ability to multi‑task and is detail‑oriented; possesses the ability to effectively prioritize matters promptly and appropriately; understands the importance of follow‑up; builds rapport with residents and families through listening attentively and effectively following up; able to effectively communicate individually or as a group.

Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols.

Leadership

Skills:

Possesses an approachable management style; ability to solve problems and treat each situation fairly; is calming during a crisis situation.

Customer Service: Treats all residents, families, co‑workers, inquiries, referral sources and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; shows genuine concern for the residents;…