RN Triage - Centralized Triage

Hourly Pay Range: $33.96 - $52.64 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: RN Triage
  - Centralized Triage
• Location:
  
  4201 Winfield Rd, Warrenville, IL
  - Not Remote Position
• Part Time: 32 hours/ week
• Hours:
  
  Monday to Friday 7am-6:30pm

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem‑solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention. MUST LIVE IN ILLINOIS AS THIS ROLE IS ON‑SITE, and after a minimum of one year employment, RNs in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.

• Current Illinois RN licensure
• Operational knowledge of physician practice
• Exceptional interpersonal and communication skills (verbal and written)
• Professional telephone etiquette skills
• Team player
• Self‑starter, able to handle frequent periods of high stress and difficult patient situations
• Excellent time management skills
• Basic keyboard, computer and internet skills
• 35 WPM typing proficiency
• Ability to talk on the phone and type simultaneously

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.