Field Care Manager RN

Become a part of our caring community. The Field Care Manager Nurse (Physical Health) plays a critical role in assessing and coordinating care to support members in achieving and maintaining health outcomes.

The Field Care Manager uses a holistic, member-centered approach, partnering with members and their families to identify needs, address barriers to care, and connect them with appropriate clinical, community, and social resources.

• Engage and motivate members and their families through recovery, health, and wellness programs.
• Perform telephonic and face-to-face assessments to evaluate members’ needs and support achievement and maintenance of wellness by connecting members and families to appropriate resources.
• Ensure members are progressing toward desired health outcomes through ongoing monitoring, reassessments, and evaluations.
• Provide clinical interventions by creating and implementing individualized care plans based on clinical judgment, changes in physical or psychosocial health, and identified triggers.
• Collaborate with providers, caregivers, and community resources to promote high‑quality, cost‑effective outcomes.
• Coordinate delivery of needed services and support related to Physical Health, Social Determinants of Health, and value‑added benefits.
• Partner across the transdisciplinary care team, including primary care providers, and support transitions of care.
• Demonstrate understanding of department, segment, and organizational strategies and operating goals, and how they align with related areas.
• Submit incident reports following organizational and regulatory requirements.
• Cover Region 2 (St. Francisville, Clinton, Bayou L'Ourse, Angola, Jackson, Baton Rouge, Addis, Bursly, Rosedale, Plaquenmine, Gonzales, Prairieville, Donaldsonville, Livonia, New Roades, Lettsworth).

• Unrestricted Registered Nurse license in Louisiana with at least 2 years of experience in‑home case/care management.
• Experience working with all populations (youth, adult, geriatric).
• Knowledge of community health and social service agencies and additional community resources.
• Proficient with electronic information applications/software programs including electronic medical records; excellent keyboard and web navigation skills.
• Must document clinical assessments and care activities electronically using mobile devices and digital health record systems during in‑home visits.
• Engage members and caregivers during in‑home visits to conduct assessments, explain care plans, and support trust‑based relationships.
• Autonomous work within the role and scope.
• Must reside in Louisiana and be able to travel to members’ residences within 50 miles on a flexible full‑time schedule.

• BSN.
• 3+ years of experience.
• Experience with health promotion, coaching, and wellness.
• Previous managed care experience.
• Bilingual in English and Spanish.
• Certification in Case Management.
• Motivational Interviewing certification or knowledge.

Combination remote work at home and onsite/home member visits.

40‑hour work week, Monday through Friday 8:00 AM – 5:00 PM. Overtime may be requested with approval.

Travel is required; at least 75% of the time within the assigned region. Travel will be at least 50 miles from the employee’s residence; mileage reimbursement is provided for work‑related travel.

• Travel from home to first work location of the day.
• Travel between client or assignment locations during the workday.
• Travel from final work location back home.

• Home or hybrid employees must have a stable internet connection (minimum 25 Mbps download, 10 Mbps upload).
• Satellite, cellular, and microwave connections may be used only with leadership approval.
• Employees in California, Illinois, Montana, or South Dakota receive a bi‑weekly payment for internet expense.
• Employees receive telephone equipment to meet business requirements.
• Employees must work in a dedicated space that protects PHI and complies with HIPAA.

Employees who speak a language other than English must complete an Interagency Language Rating (ILR) test.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana undertakes affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA, and bases all employment decisions on valid job requirements.

This policy applies to all employment actions, including recruitment, hiring, promotion, transfer, layoff, termination, pay, and training.

Humana provides medical, dental, and vision benefits, a 401(k) retirement plan, paid time off, short- and long-term disability, life insurance, and other wellness resources.