Remote Nurse Advocate; Registered Nurse Job Morrisville North Carolina USA,Nursing

Position: Remote Nurse Advocate (Registered Nurse)

As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.

Key Responsibilities

Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life‑threatening condition.
Enable patients by providing them with information and education about:
- their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
- proper administration and dosing of prescribed therapy
- calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out‑of‑pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
- support to help better manage the stress involved in their diagnosis.
- Empower the patient to participate in their personal care process by triaging the patient to support for other non‑program needs such as social or other intervention programs.
Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
Utilize Valeris’ values as the driving force behind the team’s success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned

Qualifications

Must have active RN licensure in current state of practice.
2-3 years of nursing experience with relevant disease state experience preferred.
Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
Case management or Clinical Trial Nurse experience, a plus.
Bachelor's degree preferred.
Remote work eligibility is subject to all work from home criteria met and based on business need.

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We’re committed to supporting the well‑being and success of our team members. As part of our organization, full‑time employees can expect:

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company‑paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work‑life balance
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission‑driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and,…