Care Coordinator, RN Field Based

Position Overview

Humana Healthy Horizons in Indiana is seeking a Care Coordinator 2 (Field Care Manager
2) who assesses and evaluates members’ needs to achieve and/or maintain optimal wellness. The role serves members of the new Indiana Medicaid program – Indiana Pathways for Aging (Path Ways). The program helps eligible Hoosiers age at home, access services, and achieve better health and quality outcomes.

• Facilitate the development of a longitudinal, trusting relationship with each member toward improved quality, continuity, and coordination of care.
• Coordinate all member’s needed medical and non‑medical services, including functional, social, and environmental services.
• Collaborate with the Service Coordinator, Transition Coordinator, and other care team staff to address member needs.
• Coordinate with Medicare payers, Medicare Advantage plans, and Medicare providers for members eligible for Medicare.
• Serve as the primary point of contact for the Interdisciplinary Care Team (ICT) and coordinate with members, ICT participants, and outside resources to ensure needs are met.

• Licensed Registered Nurse (RN) in the state of Indiana without restrictions.
• At least two years of clinical experience in nursing case management or similar health care services.
• Intermediate to advanced computer skills; proficient with Microsoft Word, Excel, and Outlook.
• Exceptional communication and interpersonal skills to build rapport with internal and external stakeholders.
• Critical thinking, organization, written and verbal communication, and problem‑solving abilities.
• Ability to manage multiple competing priorities in a fast‑paced environment.
• Proficiency with electronic information applications/software, including electronic medical records.
• Live or reside in Indiana.

• Bilingual (English/Spanish) or (English/Burmese).
• Prior nursing home diversion, long‑term care, disease management, or case management experience.
• Prior management of Home and Community Based Services waivers (HCBS dual roles only).
• Prior experience with Medicare and Medicaid recipients.
• Experience working with a geriatric population.
• Experience with health promotion, coaching, and wellness.
• Knowledge of community health and social service agencies and additional community resources.

Work style:
Combination remote work at home and onsite member visits.

Location:

Must reside in Indiana.

Hours:

40‑hour work week, Monday through Friday 8:00 AM‑5:00 PM; overtime may be requested.

Travel:
Must be willing to commute about 70% of time to meet with members.

On‑call:
Occasional telephonic on call for nights and/or weekends may be required.

• Valid state driver’s license.
• Proof of personal vehicle liability insurance with at least $100,000/$300,000/$100,000 limits.
• Access to a reliable vehicle.

• Humana’s Driver Safety program requires this role; compliance is mandatory.
• Role is patient‑facing and requires tuberculosis (TB) screening if selected.

Pay range: $71,100 – $97,800 per year (based on geographic location and experience). Eligible for a bonus incentive plan.

Benefits include medical, dental, and vision coverage; 401(k) retirement savings plan; paid time off; short‑term and long‑term disability; life insurance; and other opportunities supporting whole‑person well‑being.

Humana is an equal opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana takes affirmative action and bases employment decisions on valid job requirements.