RN Triage - Triage

Position Highlights

• Position:
  Registered Nurse Triage - Centralized Triage
• Location:
  
  Warrenville, IL
• Full Time: 36 hours/week
• Hours:
  
  Monday to Friday 8:30 AM to 5:00 PM (flexible to 8 or 10 hour/day shifts). Occasional Saturdays 8:00 AM - 1:00 PM (5‑6 a year)

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem‑solving abilities. Actively manage patients’ immediate and ongoing needs with attention to acute and preventative intervention.
NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON‑SITE, and after a minimum of one year employment, RNs in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.

• Operational knowledge of physician practice.
• Exceptional interpersonal and communication skills (verbal and written).
• Must be a team player.
• Must be a self‑starter, able to handle frequent periods of high stress and difficult patient situations.
• Must possess excellent time‑management skills.
• Must possess basic keyboard, computer and internet skills.
• Ability to talk on the phone and type simultaneously.

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.