Director, Electrophysiology; EP Operations

Overview

Director, Electrophysiology Operations provides strategic, operational, and financial leadership for the Electrophysiology service line across ambulatory, hospital‑based, and procedural care settings. This role partners closely with physicians, clinical leaders, and executive stakeholders to advance program growth, enhance patient access, optimize procedural and clinic operations, improve quality outcomes, and ensure exceptional patient experiences.

City/State:
Chesapeake, VA

Work Shift:

First (Days)

• Provides strategic and operational leadership for the Electrophysiology service line, including ambulatory clinics, hospital‑based practices, procedural laboratories, and associated diagnostic services.
• Develops and executes service line growth strategies focused on program expansion, physician recruitment, market development, referral optimization, and increased procedural volumes.
• Oversees Electrophysiology laboratory operations, ensuring efficient scheduling, patient throughput, resource utilization, and compliance with regulatory, accreditation, and safety standards.
• Leads operational planning and implementation of new technologies, equipment, and clinical programs related to cardiac rhythm management, complex ablations, device implantation, remote monitoring, and other electrophysiology services.
• Monitors and analyzes key performance indicators including volume, productivity, patient satisfaction, quality outcomes, access metrics, revenue cycle performance, and financial results; implements action plans to achieve organizational goals.
• Collaborates with physicians and clinical leaders to establish and maintain evidence‑based care pathways, quality improvement initiatives, and best practices that support exceptional patient outcomes and experience.
• Directs staffing models, workforce planning, employee engagement initiatives, and leadership development efforts to ensure a highly skilled and patient‑focused team.
• Oversees annual operating and capital budgets for the Electrophysiology program, ensuring responsible stewardship of resources while supporting strategic growth initiatives.
• Facilitates multidisciplinary collaboration among cardiology, cardiovascular surgery, imaging, anesthesia, nursing, and ancillary departments to optimize care delivery across the continuum of care.
• Ensures compliance with applicable federal, state, and accrediting body requirements, as well as organizational policies and quality standards.
• Serves as the operational leader for Electrophysiology program development, strategic planning, and continuous improvement initiatives that advance organizational goals and establish the program as a regional center of excellence.

• Bachelor's Degree in Nursing (required)
• Associate's Degree + 5 years relevant experience may be accepted in lieu of Bachelor’s Degree
• 5 years of leadership (required)

• Experience leading cardiovascular and/or Electrophysiology programs in a hospital or integrated health system setting.
• Demonstrated success growing procedural volumes, improving patient access, optimizing EP lab utilization, and achieving quality and financial performance targets.
• Knowledge of Electrophysiology workflows, cardiac rhythm management devices, ablation programs, structural heart services, and cardiovascular service line operations.

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus if system and employee eligibility criteria are met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

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