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Remote Warmline Supervisor: Trauma-Informed Support Lead

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Promise Resource Network
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • Nursing
    Charge Nurse
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Promise Resource Network is seeking a Remote Warmline Shift Supervisor to mentor frontline peer specialists, oversee shifts, manage call flow, review notes, and provide real-time support during high-stress periods.

You will supervise the shift team, ensure protocol adherence, coordinate weekly staff meetings, generate reports for leadership, troubleshoot IT issues, and support staff wellbeing while aligning with the organization's trauma-informed approach.

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