Remote Triage - RN

Remote Triage - RN

Candidates with a compact license strongly preferred

Shift: Rotating schedule, 4 10-hour shifts per week, 7:30am – 6:00pm CST

Location:

Candidates in Texas, Tennessee, and New Mexico preferred; PST, MST, CST time zones preferred;
Alternate locations may be considered

This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

The Remote Triage – RN is responsible for serving as a Registered Nurse in the Remote triage call center. Monitors members using established disease specific protocols. Provides clinical support for members on program via telephonic outreach and inbound calls.

How you will make an impact:

• Provides information about the RPM Program to members with chronic conditions and explains the benefit of having chronic conditions managed, assessed and treated.
• Communicates with program members and their care givers via outbound and inbound calls with respect to RPM clinical interventions.
• Responds to member or provider written or inbound telephonic communications or inquires with respect to clinical interventions.
• Monitors biometric data using established disease specific protocols.
• Reviews members current labs and medications for appropriateness.

Minimum requirements:

• Requires BA/BS in a related field and minimum of 3 years of Registered Nurse experience; or any combination of education and experience, which would provide an equivalent background.
• Current, unrestricted RN license in applicable states required.

Preferred skills, capabilities, and experiences:

• Compact license is strongly preferred.
• BA/BS in Nursing preferred.
• Clinical call center experience preferred.

Job Level: Non-Management Exempt

Workshift:
Job Family: MED >
Licensed Nurse