RN Clinical Consultation

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

We are looking to add 4 full‑time nurses to our Clinical Consultation Team. This class will start on August 24th – no exceptions.

Please note:
Training is 8:30 am to 4:30 pm CST, Monday through Friday for 4 weeks.

Schedules after training are the following shifts (in CST):

• 12:00 pm – 8:30 pm, Monday through Friday

To triage calls to assess needs, giving appropriate care advice and disposition to an appropriate level of care treatment while promoting cost‑effective outcomes and safely facilitating return to work.

• Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
• Work in the best of both worlds – a rewarding career making an impact on the health and lives of others, and a remote work environment.
• Enjoy flexibility in your career path while advocating for the most effective and efficient medical treatment for injured employees in a non‑traditional setting.
• Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.
• Be a part of a rapidly growing, industry‑leading global company known for its excellence and customer service.
• Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

• Apply all phases of the nursing process, i.e., assessment, planning, implementation and evaluation when triaging calls.
• Identify the needs of caller by triaging, obtaining general health information and/or physician services referral.
• Evaluate need for alternative treatment through telephonic contact and assessment with service provider.
• Triage patient using defined triage protocols to obtain pertinent data; and enter data into the computer system.
• Identify life‑threatening emergencies and recommend appropriate interventions.
• Refer issues requiring physician interventions to a physician in a timely manner; direct patients to the appropriate level of care including but not limited to the nearest emergency room, urgent‑care facility, primary treating physician or self‑care. Demonstrate effective verbal communication skills.
• Adhere to quality assurance standards.
• Serve as a resource to triage team members.

• Bachelor’s degree in nursing (BSN) preferred.

• Active unrestricted RN compact licensure required along with two (2) years of recent clinical practice experience.

• Should be proficient in multiple screens and multiple computer applications.

• Seeks innovative customer solutions.
• Craves cutting‑edge opportunities.
• Wants a dynamic company culture.
• Passion about creativity.
• Seeks ongoing learning as a person and professional.
• Thrives when solving challenging problems.
• Wants achievements to be celebrated.
• We offer a diverse and comprehensive benefits package including medical, dental, vision, 401(k), PTO and more beginning your first day.

If your application is selected to advance to the next round, a recruiter will be in touch.

Always accepting applications.

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. The range of starting pay for this role is $68,000–$70,000. A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.