Onsite Care Coordination Nurse

Overview

Become a part of our caring community. At Humana, we put the health and well‑being of our members at the center of everything we do. As an Onsite Care Coordination Nurse, you will play a vital role in supporting members during critical moments in their care journey—serving as a trusted clinical partner within acute care settings. In this role, you’ll provide face‑to‑face assessments and lead care coordination efforts for newly admitted members, helping ensure smooth, safe, and timely transitions from hospital to home.

By identifying gaps in care and collaborating with providers and care teams, you will directly contribute to improving health outcomes and reducing unnecessary readmissions. This is an opportunity for a nurse who is passionate about whole‑person care, thrives in an autonomous environment, and values meaningful connections with members and colleagues. The role offers a hybrid work model, combining in‑person engagement at assigned facilities with the flexibility to complete coordination and documentation remotely.

This is an Onsite / Hybrid position at the Carolinas Medical Center located in Charlotte, NC. The ideal candidate must live within a 30‑60 minute driving distance to the facility. This position will work at an Onsite facility and as a Hybrid; limited working hours at home are determined by the leader’s discretion.

• Conduct comprehensive, face‑to‑face assessments of newly admitted members at assigned acute care facilities to evaluate physical, psychosocial, and health needs; refer to Humana programs as appropriate.
• Support and educate members and families on discharge planning from admission through post‑discharge, including facilitating follow‑up visits with primary care providers.
• Identify gaps in care, safety concerns, and barriers to discharge; develop and implement strategies to address these issues.
• Collaborate with attending providers, facility case managers, and other healthcare professionals to ensure timely, coordinated care and effective discharge planning.
• Provide education on diagnoses, medications, and preventive measures to promote ongoing wellness and reduce risk of readmission.
• Complete all required documentation accurately and promptly.
• Maintain adherence to infection control, safety, and patient privacy standards at all times.

• Current, unrestricted Registered Nurse (RN) license in the state of North Carolina.
• Must be located within a 30‑60 minute driving distance to Carolinas Medical Center from your home base.
• Minimum of 3 years recent acute care nursing experience (e.g., medical‑surgical, critical care, heart/lung, skilled nursing, or rehabilitation).
• Experience with discharge planning or care coordination in a hospital or health plan settings.
• Experience in Microsoft Office applications (Word, Outlook, Excel) and electronic medical records.
• Valid driver’s license, dependable automobile, and proof of personal vehicle liability insurance.

• Bachelor’s degree in Nursing (BSN).
• Experience in care management, health promotion, or coaching.
• Previous Utilization Management Experience.
• Previous health plan experience.
• Bilingual (English/Spanish) preferred.
• Certification in Care Management or related specialty.
• Knowledge of HEDIS and Stars measures.

Monday through Friday, 8:00 AM – 5:00 PM local time. This position does not require holidays, on‑call or weekends.

• Participation in Tuberculosis (TB) screening and ACHA Level II background clearance (including fingerprinting), as required by state and company policy.
• Other credentialing and screening as required by assigned facility.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: at minimum, a download speed of 25

Mbps and an upload speed of 10

Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana…