Infusion Nursing Coordinator

- Permanent - Portland, Maine Ready to transform how patients receive life-changing infusion treatments by bringing specialist care directly into their homes?

Proclinical is seeking a Home Infusion Nursing Coordinator to support the implementation and ongoing success of a home-based infusion programme across the United States. This role will support specialist care teams through programme adoption, stakeholder engagement, training, and process improvement initiatives.

The successful candidate will help identify and resolve challenges throughout the patient journey while ensuring a positive experience for patients and healthcare professionals. In this role, you will conduct nurse-led patient assessments to determine suitability for home-based treatment in collaboration with physicians and multidisciplinary care teams.

This position will play a vital role in developing strong partnerships with clinical and operational stakeholders, including healthcare providers, pharmacy teams, nursing teams, patient support services, and reimbursement teams.

• Graduate of an accredited school of nursing; BSN preferred.
• Current Registered Nurse licence in good standing within the applicable state.
• Previous nursing experience in oncology care preferred.
• ONS Provider Card required within 12 weeks of hire; OCN certification is advantageous.
• Excellent written and verbal communication skills, with the ability to explain information clearly and sensitively.
• Strong collaboration and relationship-building abilities.
• Empathy and emotional intelligence, with an understanding of how change impacts healthcare professionals, patients, and their families.
• Strong problem-solving skills and a commitment to improving patient experiences.
• Self-motivated with a sense of urgency and accountability.

• Previous specialized home health experience.
• Formal training or certification in change management or business administration (e.g., Prosci).

• Conduct and support patient screening, eligibility assessments, onboarding activities, and appointment scheduling within the electronic medical record (EMR) system.
• Ensure all clinical and operational requirements are completed prior to medication collection by home infusion clinicians.
• Support timely post-treatment communication and completion of EMR documentation.
• Collaborate with clinical, operational, and commercial teams to ensure successful programme implementation and ongoing operational excellence.
• Monitor the patient onboarding pipeline and proactively address process bottlenecks to maximise service capacity.
• Identify, manage, and escalates risks, barriers, and opportunities affecting programme delivery.
• Deliver training, education, and ongoing support to clinical teams to encourage adoption of programme workflows.
• Drive continuous improvement initiatives to enhance processes, stakeholder experience, and programme performance.
• Present programme performance updates and reporting during regular stakeholder meetings.

Proclinical is acting as an Employment Agency in relation to this vacancy.

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