Patient Logistics RN Transfer Center Job Mason City Iowa USA,Nursing

Employment Type:

Part time

Shift:

Description:

PRN Must be EMT, Paramedic, or RN Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

Mercy One Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. Mercy One Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, Mercy One Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to Mercy One Health Ministries.

The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL

FUNCTIONS

Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

Work in a fast-paced, ever changing working environment.

Conduct clinical assessments of transfer requests to determine appropriate level of care needed

Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

Manages multi-phone call activity to minimize any delays experienced by customers

Document all transfer information accurately in electronic health records and transfer systems

Coordinate transportation arrangements including ground and air ambulances when necessary

Monitor bed availability and collaborate with bed management teams

Serve as a clinical resource for transfer-related questions and concerns

Participate in quality improvement initiatives related to transfer processes

Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant) (also accepted EMT or Paramedic)

Minimum of 2-3 years of clinical nursing experience

Critical care, emergency, or medical-surgical experience preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Experience with electronic health records and transfer management systems

Basic knowledge Microsoft Word, Excel, and Google

Strong written and oral communication skills

Knowledge of regulatory requirements related to patient transfers

Knowledge of eligibility requirements…