Regional Director of Clinical Services

The Regional Director of Clinical Operations oversees clinical performance across 5-7 skilled nursing facilities. The role ensures high-quality resident care, regulatory compliance, and consistent clinical standards. This position provides hands-on leadership, mentors nursing teams, evaluates care systems, and drives continuous improvement through data and oversight.

• Evaluate clinical services, documentation, assessments, care plans, and care delivery
• Conduct proactive QA audits to identify risk, trends, and compliance gaps
• Analyze clinical and operational data to identify barriers and improvement opportunities
• Oversee implementation of clinical initiatives and specialty programs
• Maintain current, compliant clinical policies and procedures

• Lead survey readiness through mock surveys, targeted reviews, and real-time coaching
• Oversee all survey activity, including preparation, execution, and follow-up
• Manage EDIC and CLASS access, monitoring, and submissions
• Guide risk investigations and ensure timely Plans of Correction and follow-through
• Ensure consistent, ongoing survey readiness across all assigned facilities

• Support and mentor DONs and nursing leadership
• Strengthen systems for QA, staffing, infection control, and compliance
• Promote accountability, quality outcomes, and professional growth
• Support leadership performance expectations and team structure

• Strengthen infection prevention programs across facilities
• Mentor and monitor infection control staff
• Ensure regulatory compliance and best practices

• Conduct regular facility visits to observe care and validate performance
• Provide hands-on education and real-time coaching
• Communicate findings, risks, and action steps clearly to Administrators, DONs, and regional leadership
• Attend OHCA meetings and represent the organization as needed

• Perform other duties as assigned by clinical leadership

• Active Ohio RN license
• BSN preferred

• 3 to 5 years of long-term care leadership experience, DON or higher
• Proven success with SNF survey preparation and outcomes
• Strong knowledge of state and federal long-term care regulations

• Strong analytical and systems-thinking skills
• Ability to collect, interpret, and act on data
• Excellent communication, judgment, and interpersonal skills
• Ability to manage multiple priorities in fast-paced environments
• Demonstrated ability to mentor, coach, and build strong nursing teams

• Valid driver’s license
• Ability to travel between facilities
• Overnight travel may be required

• Primarily facility-based in the Toledo area, with potential expansion
• Not an office-based role
• Limited remote work when operationally appropriate
• Schedule may shift based on surveys and clinical priorities
• Regular use of computers, phones, and standard office equipment

• Competitive salary
• Paid time off
• Medical, dental, vision, and life insurance options