Clinical Nurse Liaison - Optum Infusion IG, BIO - Remote in Western

The Clinical Nurse Liaison, RN is responsible for patient education and strategic oversight in support of the sales strategy. This role is ideal for nurses who want to work directly with sales to process Optum infusion referrals within the hospital system.

• Pay: $88,500 - $132,800/year
• Location: Sacramento, CA
• Brand/Division: Optum
• Schedule: Full Time, Day shift
• Residency: Must reside in Western US

• Conduct welcome calls and provide patient education on therapy, monitoring, and side effects.
• Maintain and grow provider relationships and provide responsive customer service with assigned accounts.
• Conduct initial clinical assessment based on clinical information provided.
• Assist in creating letters of medical necessity and provide necessary clinical evidence to overturn a denial.
• Assist sales representatives in ensuring assigned referrals result in a start of care.
• Manage clinical and account liaison team providing leadership/mentorship through regular 1:1 check-ins and development calls.
• Lead regular cadence of meetings to foster a positive team culture and learn from best practices.
• Facilitate hiring, training, and onboarding of Clinical Liaisons and maintain ongoing competency check-offs.
• Provide field training and coaching by working alongside liaisons as determined by sales leadership team.
• Collaborate with regional leadership on development of growth strategies and initiatives.

• Education:
  • Current, unrestricted RN license in the state of practice
• Experience:
  • 2+ years of experience working with laptops and/or tablets
  • 1+ years of experience in a Clinical Liaison role
  • 1+ years of leadership and/or management experience
  • 1+ years of clinical educator experience
• Licenses &
  
  Certifications:
  
  
  • Current RN License in the state of practice required

United Health Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on improving health outcomes and addressing health disparities to ensure everyone has the opportunity to live their healthiest life.