Enrollment Nurse - Remote

What You'll Do

As an Enrollment Nurse, your primary responsibility is enrolling patients in a chronic care management program. You’ll call eligible patients, educate them about the program, answer questions, and assist interested patients with the enrollment process.

• Make ~50 daily outbound calls to eligible Medicare patients
• Educate patients about Shield Health's care management programs using a script to explain program benefits and services
• Answer patient questions and address common concerns in a professional, patient-centered manner
• Assist patients who voluntarily choose to enroll in completing the enrollment process
• Accurately document patient interactions, call outcomes, and enrollment information
• Meet weekly expectations for productivity, quality, and documentation accuracy

• Active RN, LPN, or LVN license
• Excellent technical aptitude - can quickly learn our web-based software, EMRs and phone systems
• Comfortable spending the majority of the workday on the phone
• Enjoys working independently
• Organized, reliable, and goal-oriented
• Reliable internet connection and a quiet remote workspace

• Fully remote
• Real flexibility
• Performance-focused environment
• Opportunity for professional growth in a rapidly expanding healthcare organization

Unlike many remote nursing roles, we do not require fixed shifts or rigid schedules. This is a full-time job, but with flexible, choose-your-own hours. Nurses can call patients between 8am and 8pm, Monday-Saturday. During our two-week orientation period, nurses need to be available regular business hours Monday-Friday. After that you can adopt a more flexible schedule that fits your life – i.e. four higher-output days;

noon-8pm;
Saturdays, etc.

Our productivity-based pay structure rewards efficient nurses with incentives and flexibility – you’re paid for your work, not your time. After training, nurses have the flexibility to choose the workload that aligns with your availability. Compensation reflects the workload you choose, and additional incentive opportunities may be available based on overall job performance and productivity.

Training includes guaranteed compensation while completing onboarding and orientation requirements.

• Health insurance for eligible employees
• Dental insurance for eligible employees
• Vision insurance for eligible employees
• Paid time off for eligible employees
• 401k for eligible employees
• Employee referral program

Shield Health partners with physician practices to provide care management services for patients with chronic conditions. Our nurses help patients stay connected, informed, and supported between office visits. We are a growing team that values accountability, flexibility, and results. We hire people who are self-motivated, enjoy talking with patients, and want the freedom to select a workload that fits their lives without sacrificing meaningful employment.