Remote Camp Guide

GCI's Remote Camp Guide will provide small boat operation and guiding services for guests of the company, serve as a fishing, hiking, sightseeing, kayaking, sailing and skeet range guide, and to conduct various operational tasks and facility maintenance tasks as needed.  Operate, drive, and navigate passenger boats according to regulations.
Instruct guests on boating safety and use of life jackets. Report to supervisor all accidents, injuries, and unsafe work conditions.

Position's Customer(s):
Customers are Retreat guests including GCI customers, clients, employees, and other invited guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

+ Provide guided fishing, sightseeing, kayaking, hiking and sailing services on area streams and rivers to guests of the company.

+ Conduct routine daily boat and fishing equipment maintenance.

+ Fresh fish processing, handling and packaging.

+ Assist other Retreat staff with loading and unloading of supplies, luggage and guests from Retreat airplane, boats, and vehicles, as well as other various guest support duties.

+ Assist other Retreat staff with routine facility, grounds, vehicle and equipment maintenance duties.

+ Function as Range Master on Retreat skeet shooting range.

COMPETENCIES:

+ ACCOUNTABILITY
- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.

+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

+ Ability to perform a variety of tasks, working independently or with other personnel in a remote environment

+ COMMUNICATION
- Conveys thoughts and expresses ideas appropriately and professionally.

+ Excellent interpersonal communication skills and be able to interact in a polite and professional manner with guests of the company.

+ COMPLIANCE - Follows internal controls; protects company and guest confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.

+ CUSTOMER FOCUS - Develops positive rapport with guests. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

+ RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

+ Knowledgeable of laws and rules regulating sport fishing and be able to both promote and follow catch and release practices.

+ Stay current with company safety systems and Retreat safety policies.

+ Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel).

+ Knowledgeable of and able to perform the duties of a professional fishing guide including knowing how, when and where to fish, appropriate and professional interaction with guests, safe watercraft operation in a variety of water and weather conditions and understanding of fish and wildlife characteristics and behavior.

+ Ability to operate as a skilled boat operator, fisherman and instructor that is familiar with the remote Alaskan environment and, knowledgeable about Southwest Alaska geography.

+ Ability to skillfully, properly and safely operate Retreat equipment including power tools and motorized equipment.

+ Must be able to perform routine minor boat, outboard motor and jet unit servicing.

Additional

Job Requirements:

The Remote Camp Guide is responsible for leading and managing outdoor activities in remote camp settings. This role requires a blend of guiding expertise and skills, to ensure the safety, enjoyment, and satisfaction of all camp participants.

+ Facilitate various outdoor activities such as hiking, kayaking, fishing, or wildlife observation.

+ Provide instruction on outdoor skills, techniques, and safety procedures.

+ Offer engaging and informative information about the local environment, wildlife, and geography.

Minimum Qualifications:

Required:

+ High School diploma or equivalent.

+ Minimum of two (2) years' experience in boating on lake/ river or employment in a similar position.

+ First Aid/CPR/AED training - within one month of hire.

Preferred:

+ Completion of a guide training course.

+ USCG Operator Uninspected Passenger Vessel certification (OUPV).

+ Other industry or job specific certifications.

+ Have knowledge of and be able to perform the duties of a professional fishing guide including knowing how, when and where to fish, appropriate and professional interaction with guests, safe watercraft…