Virtual Care Veterinarian

About the Team

Vet Health Services (VHS) at Pet Smart is leading the way in making veterinary care more accessible and impactful. Through our Independent Veterinary Operator (IVO) practices, the Pet Smart Veterinary Services (PVS) franchise ownership model, to partnerships with Banfield Pet Hospital, in-store vaccine and wellness clinics, and Access to Veterinary Care (AVC) initiatives supported by Pet Smart Charities, VHS brings innovative veterinary solutions together under one roof to support pets, pet parents, and the professionals who care for them.

Field Position:
This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various Pet Smart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

We’re looking for a skilled veterinarian who’s excited to deliver high-quality care and store team support for pets in our care. This unique role blends virtual healthcare with operational influence in aiding our store teams to provide the best environmental and overall care for pets in stores. Additionally, this role will help to define best practices for virtual care and provide guidance on store team and field veterinary inquiries.

• Competitive salary + performance bonuses
• Opportunity to innovate and define a culture where pets and store teams thrive
• A role where your voice matters—spanning both high‑quality veterinary medicine and operational leadership

• Provide comprehensive wellness care across life stages, with a focus on prevention and client education
• Diagnose and treat varying conditions in dogs, cats, and select exotics
• Foster lasting relationships with our store and field leadership teams through trust and clear communication
• Collaborate with Vet Health Services program teams and internal veterinary partners on store veterinary guidance and support
• Help ensure compliance with Pet Smart standards and operating policies for Pet Smart pets
• Define best practices for data and document integration into other supporting record systems utilized by stores

• Doctor of Veterinary Medicine (DVM or VMD) degree from an accredited institution
• Licensed (and in good standing) to practice veterinary medicine in the state of employment and willing to get licensing in additional states to support stores
• Minimum of 3 years of experience in general practice, preventive care, or a community clinic setting preferred
• Prior virtual care / telehealth experience is a plus
• Strong communication skills and a genuine passion for associate education
• Ability to work collaboratively in a team‑oriented, retail‑based model
• Comfortable using modern veterinary software and digital records systems

* This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We’re more than a workplace, we’re Team Pet Smart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team Pet Smart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet‑friendly environment
  , bring your pets to…